911 Emergency Dispatcher: Calm, Critical Response

Emergency Telecommunicator Services; Corsica (PA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

Emergency Telecommunicator Services in Corsica, PA, is seeking 911 Emergency Dispatchers to connect callers with responders. You will manage urgent and routine calls, verify locations, and coordinate police, fire, or medical resources according to agency procedures.

Qualifications include a high school diploma, strong listening and typing skills, and the ability to work under pressure across multiple screens. Positions may include overnight or rotating schedules with potential overtime.

Qualifications

• High school diploma or GED commonly required.
• Typing speed and accuracy helpful for rapid data entry.
• Ability to work under pressure and follow procedures.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, and incident details.
• Assess call priority using approved questions and protocols.
• Enter incident information into dispatch systems.
• Dispatch responders as assigned and monitor radio traffic.
• Maintain accurate records and protect confidential information.

Skills

Active listening

Typing

Clear speech

Multitasking

Education

High school diploma

Job description

Emergency Telecommunicator Services in Corsica, PA, is seeking 911 Emergency Dispatchers to connect callers with responders. You will manage urgent and routine calls, verify locations, and coordinate police, fire, or medical resources according to agency procedures.

Qualifications include a high school diploma, strong listening and typing skills, and the ability to work under pressure across multiple screens. Positions may include overnight or rotating schedules with potential overtime.