911 Emergency Dispatcher — Calm, Critical Public Safety

911 Emergency Communications; Lapwai (ID); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Job summary

911 Emergency Communications is seeking an Emergency Dispatcher in Lapwai, Idaho. The role involves answering emergency and nonemergency calls, confirming locations and details, and coordinating responders using standard procedures. Candidates should be comfortable with multi-system monitoring and maintaining accurate records.

The position may require overtime, varied shifts, and adherence to agency rules. A high school diploma or GED is commonly required and training will follow selection.

Qualifications

• High school diploma or GED commonly required.
• Some agencies recruit entry-level applicants.
• Useful skills include accurate typing, active listening, and clear speech.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.

Skills

Typing

Active listening

Clear speech

Basic computer proficiency

Organize information under pressure

Education

High school diploma or GED

Job description

911 Emergency Communications is seeking an Emergency Dispatcher in Lapwai, Idaho. The role involves answering emergency and nonemergency calls, confirming locations and details, and coordinating responders using standard procedures. Candidates should be comfortable with multi-system monitoring and maintaining accurate records.

The position may require overtime, varied shifts, and adherence to agency rules. A high school diploma or GED is commonly required and training will follow selection.