911 Emergency Dispatcher — Calm, Precise Call Handling

Emergency Telecommunicator Services; Lusk (WY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

Emergency Telecommunicator Services seeks a dedicated 911 Emergency Dispatcher for Lusk, WY. The role involves receiving urgent calls, verifying locations, and coordinating police, fire, and EMS resources per agency procedures.

You will maintain calm, document changes, and relay accurate information while managing multiple communication systems, often overnight or on rotating shifts. Required are strong typing, listening, and clear communication under pressure.

Qualifications

• High school diploma or GED required or preferred.
• Typing speed and accuracy essential for data entry.
• Ability to listen actively and communicate clearly under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, and incident details.
• Assess call priority and relay information to responders.

Skills

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Education

High school diploma or GED

Tools

Computer-aided dispatch (CAD) systems

Job description

Emergency Telecommunicator Services seeks a dedicated 911 Emergency Dispatcher for Lusk, WY. The role involves receiving urgent calls, verifying locations, and coordinating police, fire, and EMS resources per agency procedures.

You will maintain calm, document changes, and relay accurate information while managing multiple communication systems, often overnight or on rotating shifts. Required are strong typing, listening, and clear communication under pressure.