911 Emergency Dispatcher: Calm, Critical Communications Pro

County Emergency Communications; Deltaville (VA); On-site; USD 36,000 - 55,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

County Emergency Communications in Deltaville, VA seeks a 911 Emergency Dispatcher to connect callers with public safety responders. You may receive emergency and nonemergency calls, verify locations, gather information, and coordinate police, fire, or medical units per agency procedures.

The role requires calm communication, accuracy, and the ability to manage multiple systems. Entry-level applicants may be considered; some agencies require testing, certifications, and background screening as

Qualifications

• High school diploma or GED commonly required.
• Typing accuracy and speed helpful for quick data entry.
• Active listening and clear communication essential for safety.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using established questions and procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and inform responders of updates.

Skills

Typing

Active listening

Clear speech

Basic computer skills

Information organization

Education

High school diploma

Job description

County Emergency Communications in Deltaville, VA seeks a 911 Emergency Dispatcher to connect callers with public safety responders. You may receive emergency and nonemergency calls, verify locations, gather information, and coordinate police, fire, or medical units per agency procedures.

The role requires calm communication, accuracy, and the ability to manage multiple systems. Entry-level applicants may be considered; some agencies require testing, certifications, and background screening as