911 Emergency Dispatcher – Calm Calls, Critical Coordination

Emergency Telecommunicator Services; California; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Employee assistance program

Job summary

Emergency Telecommunicator Services in French Gulch, CA, is seeking 911 Emergency Dispatchers. Responsibilities include handling emergency lines, gathering critical details, and coordinating responders per agency procedures.

Candidates should possess strong listening skills, clear communication, and accuracy in data entry, with a high school diploma or GED as a baseline requirement. Shift patterns may include nights, weekends, and overtime per agency needs.

Qualifications

• Accurate typing and data entry skills.
• Strong listening and communication abilities.
• Ability to follow procedures and document information accurately.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update personnel as circumstances change.
• Provide caller instructions within training limits.
• Maintain confidential records and protect information.

Skills

Typing

Active listening

Clear speech

Computer proficiency

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in French Gulch, CA, is seeking 911 Emergency Dispatchers. Responsibilities include handling emergency lines, gathering critical details, and coordinating responders per agency procedures.

Candidates should possess strong listening skills, clear communication, and accuracy in data entry, with a high school diploma or GED as a baseline requirement. Shift patterns may include nights, weekends, and overtime per agency needs.