911 Emergency Call Taker — Fast-Paced Public Safety

Public Safety Dispatch Network; Weed (NM); On-site; USD 36,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Continuing training

Job summary

Public Safety Dispatch Network in Weed, NM seeks a detail-focused 911 Call Taker to handle emergency and nonemergency lines. You will verify locations, collect caller data, and input information into dispatch software while following established procedures. Training is provided for pre-arrival guidance and accessibility resources.

The role may involve shift work with rotating schedules. Strong listening, typing, and clear verbal communication are essential for success in this critical public

Qualifications

• High school diploma or equivalent required.
• Strong listening and communication skills essential.
• Ability to follow structured procedures and work under pressure.

Responsibilities

• Answer emergency and nonemergency calls clearly and accurately.
• Confirm incident location and caller information.
• Use approved questions to assess urgency and type of incident.
• Enter details into call-processing or dispatch software.
• Forward information promptly to the appropriate dispatch unit.
• Provide pre-arrival instructions only when trained and authorized.

Skills

Listening comprehension

Typing proficiency

Verbal communication

Procedural follow-through

Education

High school diploma or equivalent

Tools

Call-processing software

Job description

Public Safety Dispatch Network in Weed, NM seeks a detail-focused 911 Call Taker to handle emergency and nonemergency lines. You will verify locations, collect caller data, and input information into dispatch software while following established procedures. Training is provided for pre-arrival guidance and accessibility resources.

The role may involve shift work with rotating schedules. Strong listening, typing, and clear verbal communication are essential for success in this critical public