911 Emergency Call Taker & Dispatcher

National Public Safety Careers; Andrews (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance programs

Continuing training

Job summary

National Public Safety Careers seeks 911 Call Taker opportunities in Andrews, SC. You will answer emergency and nonemergency lines, confirm locations, and document details for dispatch.

A high school diploma or equivalent is required; prior customer service or public safety experience is helpful. Training and certifications are provided by the agency.

Work may include rotating shifts, nights, weekends, and overtime to support 24/7 operations.

Qualifications

• High school diploma or equivalent required.
• Customer service, telephone support, or public safety experience may be helpful.
• Strong listening comprehension, accurate typing, and clear verbal communication are essential.
• Assessments and minimum scores are determined by the hiring agency.

Responsibilities

• Answer incoming emergency and nonemergency lines.
• Confirm incident location and caller information.
• Use approved questions to identify nature and urgency of the situation.
• Enter details into dispatch software.
• Forward incident information to the appropriate dispatch function.
• Provide pre-arrival instructions within training you receive.
• Use language-access resources when needed.

Skills

Listening comprehension

Accurate typing

Verbal communication

Ability to follow procedures

Education

High school diploma or equivalent

Tools

Call-processing software

Job description

National Public Safety Careers seeks 911 Call Taker opportunities in Andrews, SC. You will answer emergency and nonemergency lines, confirm locations, and document details for dispatch.

A high school diploma or equivalent is required; prior customer service or public safety experience is helpful. Training and certifications are provided by the agency.

Work may include rotating shifts, nights, weekends, and overtime to support 24/7 operations.