911 Dispatcher: Calm, Precise Emergency Response

911 Emergency Communications; Moss Beach (CA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

911 Emergency Communications in Moss Beach, CA seeks qualified Emergency Dispatchers to connect callers with public safety responders and coordinate municipal resources. The role emphasizes calm communication, accurate data entry, and rapid decision-making during critical incidents.

Responsibilities include handling emergency and nonemergency calls, confirming details, entering data into CAD systems, dispatching responders, monitoring radio traffic, and maintaining confidential records while

Qualifications

• High school diploma or equivalent required.
• Strong typing, active listening, clear speech, basic computer skills.
• Candidates must meet agency testing, experience, and training deadlines as defined by the official announcement.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Skills

Active listening

Typing

Clear speech

Multitasking

Computer proficiency

Education

High school diploma

Tools

CAD systems

Radio equipment

Job description

911 Emergency Communications in Moss Beach, CA seeks qualified Emergency Dispatchers to connect callers with public safety responders and coordinate municipal resources. The role emphasizes calm communication, accurate data entry, and rapid decision-making during critical incidents.

Responsibilities include handling emergency and nonemergency calls, confirming details, entering data into CAD systems, dispatching responders, monitoring radio traffic, and maintaining confidential records while