911 Dispatcher: Calm, Precise Emergency Communications

Emergency Telecommunicator Services; Oatman (AZ); On-site; USD 45,000 - 75,000; Full time

Job summary

Emergency Telecommunicator Services in the United States is seeking 911 Emergency Dispatchers for operations in Oatman, AZ. You will receive emergency and nonemergency calls, gather essential information, and coordinate police, fire, or EMS resources according to agency procedures.

The role requires calm communication, attention to detail, and the ability to handle multiple systems. Training and background checks are typical, with shift work and overtime as needed.

Qualifications

• High school diploma or GED commonly required.
• Typing accuracy, active listening, clear speech important.
• Ability to organize information under pressure and follow procedures.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within training limits
• Maintain accurate records and protect confidential information

Skills

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Information organization under time压力

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in the United States is seeking 911 Emergency Dispatchers for operations in Oatman, AZ. You will receive emergency and nonemergency calls, gather essential information, and coordinate police, fire, or EMS resources according to agency procedures.

The role requires calm communication, attention to detail, and the ability to handle multiple systems. Training and background checks are typical, with shift work and overtime as needed.