911 Dispatcher: Calm, Fast-Paced Public Safety Hub

Emergency Telecommunicator Services; Macedonia Township (IA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Job summary

Macedonia, IA-based 911 Emergency Dispatcher opportunities involve connecting callers with police, fire, and medical responders. You may receive urgent calls, gather essential information, and coordinate resources according to agency procedures.

Required skills include accurate typing, active listening, clear speech, and basic computer proficiency. Some agencies recruit entry-level applicants, while others seek prior emergency communications experience or certifications.

Qualifications

• High school diploma or equivalent required.
• Typing speed and accuracy are important for accurate data entry.
• Active listening and clear verbal communication are essential in urgent situations.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.

Skills

Typing

Active listening

Clear speech

Basic computer proficiency

Organize information under pressure

Education

High school diploma

Job description

Macedonia, IA-based 911 Emergency Dispatcher opportunities involve connecting callers with police, fire, and medical responders. You may receive urgent calls, gather essential information, and coordinate resources according to agency procedures.

Required skills include accurate typing, active listening, clear speech, and basic computer proficiency. Some agencies recruit entry-level applicants, while others seek prior emergency communications experience or certifications.