911 Dispatcher: Calm, Critical Support for Public Safety

911 Emergency Communications; King City (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Shift differentials & overtime pay

Job summary

911 Emergency Communications in King City, MO seeks an emergency dispatcher to handle both emergency and nonemergency calls with calm, accuracy, and rapid information relay. You will confirm locations, priorities, and responder needs while navigating multiple screens and radio channels.

The role requires strong typing, listening, and communication skills, plus the ability to organize information under pressure. Some shifts and background checks apply.

Qualifications

• High school diploma or equivalent.
• Background screening and testing requirements.
• Telecommunicator certifications may be required.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Skills

Typing

Active listening

Clear speech

Computer proficiency

Information organization

Education

High school diploma

Equivalency credential

Tools

CAD systems

Job description

911 Emergency Communications in King City, MO seeks an emergency dispatcher to handle both emergency and nonemergency calls with calm, accuracy, and rapid information relay. You will confirm locations, priorities, and responder needs while navigating multiple screens and radio channels.

The role requires strong typing, listening, and communication skills, plus the ability to organize information under pressure. Some shifts and background checks apply.