911 Dispatcher: Calm, Critical Public Safety Pro

911 Emergency Communications; Redding (IA); Sur place; USD 42 000 - 68 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Professional training

Résumé du poste

911 Emergency Communications seeks dispatchers for the Redding, IA area. You will answer emergency and nonemergency calls, verify locations, coordinate responders, and relay information under pressure.

Must have a high school diploma or GED; training and certifications vary by agency. Strong typing, active listening, clear speech, and multitasking ability are essential. Training starts after hire.

Qualifications

• A high school diploma or GED commonly required.
• Some agencies recruit entry-level applicants or require experience or certifications.

Responsabilités

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using agency procedures.
• Enter incident information into CAD systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update responders as needed.
• Provide caller instructions within training limits.
• Maintain accurate records and protect confidential information.

Description du poste

911 Emergency Communications seeks dispatchers for the Redding, IA area. You will answer emergency and nonemergency calls, verify locations, coordinate responders, and relay information under pressure.

Must have a high school diploma or GED; training and certifications vary by agency. Strong typing, active listening, clear speech, and multitasking ability are essential. Training starts after hire.