911 Dispatcher: Calm, Critical Incident Communicator

County Emergency Communications; Florissant (MO); Vor Ort; USD 36.000 - 56.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement benefits

Paid leave

Professional training

Zusammenfassung

County Emergency Communications seeks qualified 911 Emergency Dispatchers for Jamestown, MI. You will handle emergency and nonemergency calls, verify locations, relay information to responders, and coordinate multiple systems according to agency procedures.

Applicants must have a high school diploma; skills in typing, active listening, clear speech, and basic computer use are essential. The role may involve overnight, weekend, and rotating shifts with overtime as needed.

Qualifikationen

• High school diploma or equivalent commonly required.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency.

Aufgaben

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Kenntnisse

Typing

Active listening

Clear speech

Basic computer skills

Ausbildung

High school diploma

Jobbeschreibung

County Emergency Communications seeks qualified 911 Emergency Dispatchers for Jamestown, MI. You will handle emergency and nonemergency calls, verify locations, relay information to responders, and coordinate multiple systems according to agency procedures.

Applicants must have a high school diploma; skills in typing, active listening, clear speech, and basic computer use are essential. The role may involve overnight, weekend, and rotating shifts with overtime as needed.