911 Dispatch Data & Systems Coordinator

Lebanon County; Pennsylvania; On-site; USD 70,000 - 90,000; Full time

Job summary

Lebanon County is seeking an IT professional to manage and maintain the 911 computer-aided dispatch (CAD) system, its users, response plans, units, common names, and address alerts. The role also oversees databases, alerting systems, and information portals used by department staff and external public safety personnel.

Additional duties include issuing public safety credentials, maintaining countywide user accounts, and ensuring data accuracy through audits.

Qualifications

• Manages and maintains the 911 computer-aided dispatch system.
• Maintains databases, alerting systems, and information portals used by department staff and external public safety personnel.

Responsibilities

• Issues public safety credentials and identification cards.
• Maintains countywide user accounts and ensures data accuracy through regular audits and verification.
• Participates in the department’s duty officer and/or IT on-call rotation and Emergency Operations Center operations.

Job description

Lebanon County is seeking an IT professional to manage and maintain the 911 computer-aided dispatch (CAD) system, its users, response plans, units, common names, and address alerts. The role also oversees databases, alerting systems, and information portals used by department staff and external public safety personnel.

Additional duties include issuing public safety credentials, maintaining countywide user accounts, and ensuring data accuracy through audits.