911 Call Taker: Start Your Career in Emergency Communications

National Public Safety Careers; Victorville (CA); Vor Ort; USD 40.000 - 62.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Continuing training

Zusammenfassung

National Public Safety Careers is seeking 911 Call Takers in Victor, CA. The role involves handling emergency and nonemergency calls, confirming locations, and documenting details for dispatch teams.

Training and certifications are required to provide pre-arrival instructions and coordinate with responders. Successful candidates typically have a high school diploma or equivalent, with strong listening skills, accurate typing, and clear verbal communication.

Qualifikationen

• Requirements commonly include a high school diploma or equivalent.
• Strong listening comprehension, accurate typing, and clear verbal communication.
• Ability to follow structured procedures and pass required assessments.

Aufgaben

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions within training and certification.

Kenntnisse

Active listening

Typing speed

Verbal communication

Ausbildung

High school diploma or equivalent

Jobbeschreibung

National Public Safety Careers is seeking 911 Call Takers in Victor, CA. The role involves handling emergency and nonemergency calls, confirming locations, and documenting details for dispatch teams.

Training and certifications are required to provide pre-arrival instructions and coordinate with responders. Successful candidates typically have a high school diploma or equivalent, with strong listening skills, accurate typing, and clear verbal communication.