911 Call Taker - Start an Essential Public Safety Career

Regional 911 Intake Solutions; Orangeburg (NY); Presencial; USD 35 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Retirement contributions

Paid leave

Employee-assistance program

Continuing training

Resumo da oferta

Regional 911 Intake Solutions in Orangeburg, NY is seeking skilled 911 Call Takers to answer emergency lines, verify locations, and document information for dispatch. You may train for related duties and operate within a 24-hour environment.

Applicants should have a high school diploma or equivalent, excellent listening and typing skills, and clear verbal communication. Training, background checks, and varying shifts including nights and weekends are required.

Qualificações

• High school diploma or equivalent required.
• Strong listening comprehension and accurate typing.
• Clear verbal communication and ability to follow structured procedures.

Responsabilidades

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller's callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide instructions within training guidelines and accessibility resources when needed.

Conhecimentos

Active listening

Typing accuracy

Verbal communication

Following procedures

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Regional 911 Intake Solutions in Orangeburg, NY is seeking skilled 911 Call Takers to answer emergency lines, verify locations, and document information for dispatch. You may train for related duties and operate within a 24-hour environment.

Applicants should have a high school diploma or equivalent, excellent listening and typing skills, and clear verbal communication. Training, background checks, and varying shifts including nights and weekends are required.