911 Call Taker (Emergency Communications) – 24/7 Shifts

Public Safety Dispatch Network; Plum Branch (SC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Public Safety Dispatch Network is seeking 911 Call Takers in Plum Branch, SC. This role involves handling emergency and nonemergency lines, validating locations, and documenting details for dispatch teams.

Ideal candidates have a high school diploma or equivalent, strong listening and typing abilities, and the capacity to follow structured procedures. Training and certification are required.

Qualifications

• High school diploma or recognized equivalent required or preferred.
• Strong listening and typing skills with clear verbal communication.
• Ability to follow structured procedures and complete assessments as required.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions only within training and certification.

Skills

Listening comprehension

Typing

Verbal communication

Following procedures

Customer service experience

Education

High school diploma or equivalent

Tools

Call-processing / dispatch software

Job description

Public Safety Dispatch Network is seeking 911 Call Takers in Plum Branch, SC. This role involves handling emergency and nonemergency lines, validating locations, and documenting details for dispatch teams.

Ideal candidates have a high school diploma or equivalent, strong listening and typing abilities, and the capacity to follow structured procedures. Training and certification are required.