911 Call Taker: Critical Public Safety Support

Public Safety Dispatch Network; Jackpot (NV); Sur place; USD 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Résumé du poste

Public Safety Dispatch Network in Jackpot, NV seeks 911 Call Takers to be the first point of contact for emergencies. You will ask focused questions, confirm locations, and document information for dispatchers, following structured procedures.

Responsibilities include answering calls, verifying incident details, entering data into dispatch software, and coordinating with teams to ensure timely responses. Training and certifications are required; agency requirements may vary.

Qualifications

• High school diploma or recognized equivalent required.
• Strong listening comprehension and clear verbal communication essential.
• Ability to follow structured procedures and work under pressure.

Responsabilités

• Answer incoming emergency and nonemergency calls.
• Confirm incident location and caller information using approved questions.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the correct dispatch function.
• Provide pre-arrival instructions only within training/certification.

Connaissances

Listening skills

Typing accuracy

Verbal communication

Formation

High school diploma

Description du poste

Public Safety Dispatch Network in Jackpot, NV seeks 911 Call Takers to be the first point of contact for emergencies. You will ask focused questions, confirm locations, and document information for dispatchers, following structured procedures.

Responsibilities include answering calls, verifying incident details, entering data into dispatch software, and coordinating with teams to ensure timely responses. Training and certifications are required; agency requirements may vary.