9-1-1 Emergency Communications Dispatcher

Oakland County, MI; Pontiac (MI); Sur place; USD 50 000 - 77 000; Plein temps

Avantages offerts par ce poste

Competitive benefits

Competitive pay

Résumé du poste

Oakland County Sheriff's Office in Michigan seeks a dedicated 911 dispatcher to answer emergency calls, coordinate police, fire, and EMS responses, and provide calm, accurate guidance under pressure.

You will use multiple computer systems, enter critical information, and support officers with pre-arrival instructions while maintaining situational awareness. A strong background in high‑volume dispatch and commitment to public safety is required.

Qualifications

• High school diploma or GED and six months 911 call center or related emergency response experience, or equivalent.
• Experience in high-volume customer-facing roles may qualify.
• Must pass background check and psychological evaluation.

Responsabilités

• Receive and process calls for police, fire, ambulance, 9-1-1 and general emergency services.
• Dispatch personnel or refer callers to the correct agency.
• Provide pre-arrival and post-dispatch instructions during emergencies.
• Gather caller details and maintain clear communication under pressure.
• Use multiple computer systems to enter and retrieve critical information.
• Respond to officer requests for information and maintain records.
• Operate and maintain certification for law enforcement information systems.

Connaissances

Calm under pressure

Excellent communication

Multitasking

Attention to detail

Team collaboration

Formation

High school diploma or GED

Description du poste

Oakland County Sheriff's Office in Michigan seeks a dedicated 911 dispatcher to answer emergency calls, coordinate police, fire, and EMS responses, and provide calm, accurate guidance under pressure.

You will use multiple computer systems, enter critical information, and support officers with pre-arrival instructions while maintaining situational awareness. A strong background in high‑volume dispatch and commitment to public safety is required.