Fire Dispatcher: 24/7 Emergency Communications

County Emergency Communications; Oakland (CA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Insurance

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

County Emergency Communications is seeking Fire Dispatchers in Oakland to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert resources, and maintain communication with responding crews from a centralized dispatch workstation.

The role emphasizes organized information handling, precise data entry, and clear radio communication to support public safety and emergency response. Training and certifications may be required depending on assignment.

Qualifications

• High school diploma or equivalent required.
• Fire dispatch certification may be required for some assignments.
• Emergency medical dispatch training can be required depending on role.
• Experience with incident-management coursework is a plus.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Clear radio communication

Organized information handling

Data entry

Maps

Computer systems

Education

High school diploma or equivalent

Fire dispatch certification

Emergency medical dispatch training

Incident-management coursework

Tools

Fire dispatch software

Radio equipment

Job description

County Emergency Communications is seeking Fire Dispatchers in Oakland to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert resources, and maintain communication with responding crews from a centralized dispatch workstation.

The role emphasizes organized information handling, precise data entry, and clear radio communication to support public safety and emergency response. Training and certifications may be required depending on assignment.