6 Years Senior ServiceNow Developer Onsite In person interview

GoIntellects Inc.; Washington (District of Columbia); On-site; USD 110,000 - 135,000; Full time

Job summary

GoIntellects Inc. is hiring a Senior ServiceNow Developer to be part of the DC Government project in Washington, DC. The role involves designing and developing solutions within the ServiceNow platform while collaborating with cross‑functional teams to meet business requirements. Candidates should have at least 5 years of hands-on experience in ServiceNow development, a Bachelor’s in IT, and ideally hold relevant ServiceNow certifications.

This position emphasizes adherence to best practices and requires strong problem-solving skills along with excellent communication abilities. The position is onsite with an in-person interview required.

Qualifications

• 5+ years of hands-on experience with ServiceNow development.
• ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) certification desired.
• Experience in Agile/Scrum environments.

Responsibilities

• Design, develop, and implement solutions within the ServiceNow platform.
• Collaborate with teams to gather requirements and translate them into solutions.
• Ensure adherence to ServiceNow best practices and agency security guidelines.

Skills

JavaScript

HTML

CSS

REST APIs

Agile/Scrum

ServiceNow Architecture

Problem-Solving

Communication

Education

Bachelor’s degree in Computer Science or IT

Tools

ServiceNow

Job description

Senior ServiceNow Developer

Client: DC Government

Location: Washington, DC (Onsite - In Person interview)

Job Description: As a Senior ServiceNow Developer, you will play a crucial role in designing, developing, and implementing solutions within the ServiceNow platform. You will be responsible for maintaining and performing continual service improvements on the following implemented modules: ITSM, ITFM, HRSD, ITOM, PPM, and SPM. You will be expected to collaborate with cross‑functional teams to gather requirements and translate them into technical solutions.

Work with product owners and stakeholders to build requested items and tasks using workflows to manage processes and meet business requirements.

• Document and maintain functional business requirements, process flows, and business use cases.
• Perform operational administrative tasks as needed.
• Assist with report configuration and maintenance as needed.
• Configure and maintain data integrations between ServiceNow and other systems.
• Design and develop ServiceNow forms, tables, and modules.
• Develop workflow and flow designs to drive approvals and process lifecycle.
• Design, create, and configure business rules, UI policies, UI actions, client scripts, and ACLs, including advanced scripting and CMS/Service Portal.
• Design, create, and configure notifications, UI pages, UI macros, script includes, formatters, etc. in ServiceNow.

Best Practices and Governance

• Ensure adherence to ServiceNow best practices, agency security guidelines, governance policies, and maintain as close to an out of the box environment as possible.
• Perform code reviews and mentor junior developers.

Continuous Improvement

• Stay updated on ServiceNow releases, features, and industry trends.
• Identify opportunities for process improvement and automation.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or equivalent work experience.
• ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) certification highly desired.
• Minimum 5 years of hands‑on experience with ServiceNow development of the modules listed above.
• Experience working in an Agile/Scrum environment.
• Proficiency in JavaScript, HTML, CSS, and REST APIs.
• Strong problem‑solving skills and ability to work independently.
• Excellent communication and collaboration skills.
• In‑depth knowledge of implementing ServiceNow architecture and scripting.
• Experience creating ServiceNow update sets, promoting and testing through multiple instances and into production.
• Demonstrated knowledge of service management processes and procedures.

Contract Job Description

1. Designs, develops, enhances, debugs, and implements software.
2. Troubleshoots production problems related to software applications.
3. Researches, tests, builds, and coordinates the conversion and/or integration of new products based on client requirements.
4. Designs and develops new software products or major enhancements to existing software.
5. Addresses problems of systems integration, compatibility, and multiple platforms.
6. Consults with project teams and end users to identify application requirements.
7. Performs feasibility analysis on potential future projects to management.
8. Assists in the evaluation and recommendation of application software packages, application integration and testing tools.
9. Resolves problems with software and responds to suggestions for improvements and enhancements.
10. Acts as team leader on projects.
11. Instructs, assigns, directs, and checks the work of other software developers on development team.
12. Participates in development of software user manuals.

Minimum Education/Certification Requirements

Bachelor’s degree in IT or related field or equivalent experience.