Hotel Shuttle Driver / Guest Transportation Driver

Hilton Garden Inn Tysons Corner; Vienna (VA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k)

Insurance options

MDP

Travel discounts

PTO & holidays

Career advancement

Referral bonus

Job summary

Hilton Garden Inn Tysons Corner is seeking a Guest Transportation Driver to provide safe, friendly shuttle service for hotel guests. The role is part-time, primarily weeknights, with shifts around 4:00-5:00 PM, emphasizing professional, personalized guest interactions.

Responsibilities include transporting guests, assisting with luggage, and maintaining vehicle readiness. Requires a valid license, clean driving record, and English proficiency. Training is available.

Qualifications

• Previous hotel, hospitality, transportation, or customer-service experience preferred; willing to train the right candidate.

Responsibilities

• Safely and efficiently transport hotel guests to and from designated locations
• Provide friendly, professional, and personalized service throughout each guest interaction
• Assist guests with luggage and personal belongings as needed
• Maintain knowledge of the hotel, its amenities, and the surrounding area
• Answer guest questions and provide recommendations for local restaurants, attractions, shopping, and other points of interest
• Respond to guest questions, requests, and concerns promptly and professionally
• Keep the shuttle clean, safe, and presentable
• Ensure the vehicle has adequate fuel and is ready for service
• Perform routine vehicle inspections and report maintenance or safety concerns
• Follow hotel policies, traffic laws, and safety procedures
• Communicate effectively with the Front Desk and other hotel departments regarding transportation needs
• Assist other departments with hotel operations as needed

Skills

Communication skills

Customer service experience

English proficiency

Valid driver’s license

Evening/weekend availability

Job description

Guest Transportation Driver - Part-Time

Our TEAM culture motivates and encourages each individual to achieve "MORE" in daily life and grow their career with a company that values them. Our hope is that each day, you’ll discover new reasons to love what you do!

T.E.A.M. = Together Everyone Achieves More

About the Role

As a Guest Transportation Driver, you’ll play an important role in creating a welcoming, memorable experience for our hotel guests. You’ll provide safe, reliable, and courteous transportation to designated locations while delivering the exceptional hospitality our guests expect.

Your genuine smile, positive attitude, and commitment to outstanding service will set the tone for a great guest experience from the moment they step into the shuttle.

Schedule: Part-time, primarily weeknights, with shifts beginning around 4:00-5:00 PM.

Advancement & Career Growth

Looking to plant your roots, become part of a TEAM that feels like family, and grow your career with a hotel that invests in its associates?

Our Management Development Program (MDP) helps motivated TEAM members take their careers to the next level. We invest in our top talent and develop the leaders of tomorrow. With dedication and hard work, you could have the opportunity to advance into management in less than one year.

What’s Your More?

TEAM Benefits

• 401(k)

• Health, dental, vision, life, and voluntary insurance

• Management Development Program

• TEAM and travel discounts

• Vacation, wellness, and holiday pay

• Career advancement opportunities

• Referral bonus program

• Full-time positions are benefits eligible, including paid time off and travel discounts, with medical and other insurance options available

Responsibilities

• Safely and efficiently transport hotel guests to and from designated locations

• Provide friendly, professional, and personalized service throughout each guest interaction

• Assist guests with luggage and personal belongings as needed

• Maintain knowledge of the hotel, its amenities, and the surrounding area

• Answer guest questions and provide recommendations for local restaurants, attractions, shopping, and other points of interest

• Respond to guest questions, requests, and concerns promptly and professionally

• Keep the shuttle clean, safe, and presentable

• Ensure the vehicle has adequate fuel and is ready for service

• Perform routine vehicle inspections and report maintenance or safety concerns

• Follow hotel policies, traffic laws, and safety procedures

• Communicate effectively with the Front Desk and other hotel departments regarding transportation needs

• Assist other departments with hotel operations as needed

Requirements

• Previous hotel, hospitality, transportation, or customer-service experience preferred; willing to train the right candidate

• Must be at least 21 years of age

• Valid, current, non-probationary driver’s license from the state where the property is located

• Clean and satisfactory driving record

• Strong communication and interpersonal skills

• Excellent customer-service skills and a genuine desire to help others

• Sound judgment and ability to work independently with minimal supervision

• Ability to remain calm, professional, and courteous when handling guest concerns or unexpected situations

• Ability to speak, read, write, and understand English

• Flexibility to work evenings, weekends, and holidays

• Bilingual skills are a plus

We are committed to training and developing our TEAM through hands-on experience, collaboration, and a positive work environment. If you’re passionate about hospitality and enjoy making people feel welcome, we’d love to have you join our TEAM!

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification form (Form I-9) upon hire.

Source: Hospitality Online