3rd Shift Dispatcher II – Protective Services

Summa Health; Akron (OH); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life Insurance

Paid time off

Retirement Savings Plan

Flexible Spending Accounts

Employee Assistance Program

Identity Theft Protection

Pet Insurance

Education Assistance

Daily Pay

Job summary

Summa Health is seeking a Dispatcher II for Protective Services at the Akron City Campus for a 32-hour, third-shift schedule. The role coordinates dispatch communications between the center, officers, and external agencies while maintaining critical data records.

Responsibilities include logging LEADS/OHLEG data, issuing keys and permits, and processing employee data in the Protective Services system. High school diploma and 1 year of related experience or dispatcher certifications are required.

Qualifications

• High School Diploma or equivalent required.
• One year of customer service experience or 911 dispatcher certifications preferred.
• Typing proficiency of 30 wpm preferred.
• Must be able to obtain/maintain LEADS/OHLEG operator certification.
• Ability to work under pressure and communicate effectively with people.

Responsibilities

• Provide essential dispatch communications and maintain effective liaison with officers and agencies.
• Maintain records of Protective Services/Police data (LEADS/OHLEG, Lost & Found, key logs, etc.).
• Issue keys, parking stickers, and parking permits.
• Process, enter and retrieve employee data in the protective services system.
• Uphold Summa Health's mission, vision, values and customer service standards.

Skills

Customer service

Decision making under pressure

Communication

Typing 30 wpm

Education

High School Diploma or equivalent

Tools

LEADS/OHLEG certification

Job description

Summa Health is seeking a Dispatcher II for Protective Services at the Akron City Campus for a 32-hour, third-shift schedule. The role coordinates dispatch communications between the center, officers, and external agencies while maintaining critical data records.

Responsibilities include logging LEADS/OHLEG data, issuing keys and permits, and processing employee data in the Protective Services system. High school diploma and 1 year of related experience or dispatcher certifications are required.