3rd Shift Customer Service Representative - Work from Home after Training! 841744

Bonney Staffing; Turner (ME); Hybrid; USD 26,000 - 37,000; Full time

Benefits offered by this job

Shift differential for evening hours

Monthly spiff incentives

Benefits package

Job summary

Bonney Staffing in Turner, ME is hiring a Work from Home Customer Service Representative / Customer Success Expert to support customers with services and enrollment and drive account growth. Training is on-site in Turner, with remote work available after training and a Monday–Friday 4:00 PM–10:00 PM schedule, plus one rotating Saturday per month.

You'll educate customers, assist with upsells, manage autopay, and coordinate service plans while contributing to customer satisfaction and retention.

Qualifications

• Excellent communication and customer service skills.
• Ability to explain complex concepts clearly and professionally.
• Strong organizational skills and attention to detail.
• A positive, team-oriented attitude.

Responsibilities

• Educating customers about available services and solutions.
• Assisting with upselling services and establishing budget plans.
• Setting up and managing service plans and enrollment in autopay.
• Coordinating service appointments and follow-ups.
• Driving customer account growth through proactive engagement.

Skills

Customer service

Communication

Upselling

Attention to detail

Job description

Work from Home Customer Service Representative - Urgently hiring in Turner! Job Title: Customer Success Expert Pay: $23 Hours: Monday–Friday, 4:00 PM–10:00 PM Work From Home after Training Period. Also requires one Saturday per month 8 to 12. Start Date: ASAP

Looking for a rewarding career that offers growth opportunities? Join a dynamic team in Turner as a Customer Success Expert and help customers achieve their goals. You’ll collaborate closely with team members to ensure excellent service and support, making a real difference in customer satisfaction and retention.

What You'll Do

• Educating customers about available services and solutions
• Assisting with upselling services and establishing budget plans
• Setting up and managing service plans and enrollment in autopay
• Coordinating service appointments and follow-ups
• Driving customer account growth through proactive engagement

What You'll Bring

• Excellent communication and customer service skills
• Ability to explain complex concepts clearly and professionally
• Strong organizational skills and attention to detail
• A positive, team-oriented attitude

Why Join Us in Turner?

• Enjoy a competitive hourly rate with shift differentials for evening hours
• Be part of a supportive team committed to your success and growth
• Benefit from monthly spiff incentives based on customer outcomes
• Access to benefits and perks tailored to your employment status

Location & Schedule This position is on-site in Turner while training, and remote after training and offers a Monday–Friday schedule from 4:00 PM to 10:00 PM. It also requires a rotating Saturday 8 to noon once a month.