Customer Service Rep 841743

Bonney Staffing; Turner (ME); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health coverage

Prescription coverage

401k/pension

Job summary

Bonney Staffing in Auburn, ME is hiring a Customer Success Expert to support clients by educating them about services and guiding account setups.

You will help customers create budget plans, enroll in autopay, and provide ongoing support to boost satisfaction and retention. This on-site role offers weekday schedules, competitive hourly pay, opportunities for incentive bonuses, and benefits including health coverage and a retirement plan.

Qualifications

• Strong communication and interpersonal skills.
• Experience in customer service or account management is a plus.
• Ability to work well in a team environment.

Responsibilities

• Educating customers about available services and upselling solutions.
• Assisting clients in establishing budget plans tailored to their needs.
• Setting up service plans and enrolling customers in autopay.
• Providing ongoing support to ensure customer satisfaction and retention.
• Participating in monthly incentive programs based on onboarding performance.

Skills

Communication

Interpersonal skills

Teamwork

Account management

Job description

Customer Success Experts - Urgently hiring in Auburn! Job Title: Customer Success Expert Pay: $22 Hours: Monday–Friday, 2:00 PM–8:00 PM Start Date: ASAP Looking for a rewarding role that combines customer support with growth opportunities? Join a dynamic team in Auburn, ME, as a Customer Success Expert and make a difference every day. As a Customer Success Expert, you’ll focus on empowering customers through education and account management. You’ll work closely with your team to help clients achieve their financial goals and ensure they experience exceptional service.

What You’ll Do

• Educating customers about available services and upselling solutions to enhance their experience
• Assisting clients in establishing budget plans tailored to their needs
• Setting up service plans and enrolling customers in autopay to simplify payments
• Providing ongoing support to ensure customer satisfaction and retention
• Taking part in monthly incentive programs based on successful customer onboarding activities

What You’ll Bring

• Strong communication and interpersonal skills
• A customer-focused attitude with a knack for education and coaching
• Ability to work effectively in a team environment
• Previous experience in customer service or account management (preferred but not required)

Why Join Us in Auburn?

Enjoy a flexible schedule with a supportive team environment Opportunities for monthly incentive bonuses based on performance Affordable health and prescription coverage with no waiting period Benefits offered by the employer once hired permanently Retirement plan options, including 401k or pension plans

Location & Schedule

This position is on-site in Auburn, ME, and offers shifts from Monday to Friday, with two available time slots: 2:00 PM–8:00 PM or 4:00 PM–10:00 PM.