3rd Party Specialist

Ivy Fertility; Bellevue (WA); On-site; USD 68,770,000 - 91,693,000; Full time

Job summary

Pacific Northwest Fertility & IVF Specialists in Bellevue, WA seeks a dedicated 3rd Party Specialist to support donor programs and patient coordination at our Bellevue or Seattle location.

Responsibilities include coordinating with patients, egg donors, gestational carriers, handling routine admin tasks, scheduling visits, maintaining HIPAA and EMR standards, and building referrals with partner clinics.

Qualifications

• College graduate.
• Minimum 1 year work experience in customer service.
• Preference for candidates with clinic-based experience.
• Knowledge of HIPAA compliance, ASRM guidelines, and FDA regulations a plus.
• Experienced in EMR, Microsoft Word, Outlook, and Excel; SharePoint and Medical Billing Software a plus.
• Excellent communication skills both verbally and in writing.

Responsibilities

• Cooperates with annual internal audits.
• Follows protocols established for organization of multiple programs and responsibilities.
• Coordinates with patients, egg donors, and gestational carriers, in person, verbally, and in writing.
• Perform time sensitive administrative duties such as same day lab result follow up via phone, email and fax
• Assist patients with completion of forms for grants, pharmacy requests, prior authorizations and other items as needed
• Scheduling patient visits and assistance with arranging testing at clinic and outside locations, both domestic and international
• Assists with donor recruiting efforts.
• Maintains relationships with other fertility clinics, Ob/Gyn offices, and donor agencies to promote partnerships and referrals.
• Assists with other duties within the donor program as assigned.

Skills

Customer service

Communication skills

Detail-oriented

Tech savvy

Education

College degree

Tools

EMR

Microsoft Word

Outlook

Excel

SharePoint

Medical Billing Software

Job description

Job DetailsJob Location: Bellevue - Bellevue, WA 98004Position Type: Full-TimeSalary Range: $24.00 - $32.00 HourlyPacific Northwest Fertility & IVF Specialists, a state-of-the-art clinic offering a wide variety of treatments ranging from basic care to the most advanced fertility technologies, is looking for a 3rd Party Specialist to join our team at our Bellevue or Seattle location.

General Duties:

• Cooperates with annual internal audits.
• Follows protocols established for organization of multiple programs and responsibilities.
• Coordinates with patients, egg donors, and gestational carriers, in person, verbally, and in writing.
• Perform time sensitive administrative duties such as same day lab result follow up via phone, email and fax
• Assist patients with completion of forms for grants, pharmacy requests, prior authorizations and other items as needed
• Scheduling patient visits and assistance with arranging testing at clinic and outside locations, both domestic and international
• Assists with donor recruiting efforts.
• Maintains relationships with other fertility clinics, Ob/Gyn offices, and donor agencies to promote partnerships and referrals.
• Assists with other duties within the donor program as assigned.

Minimum Qualifications:

• College graduate
• Minimum 1 year work experience in customer service
• Preference for candidates with prior experience working in a clinic based setting
• Knowledge of HIPAA compliance, ASRM guidelines, and FDA regulations a plus
• Demonstrated success in detail-intensive and tech savvy work
• Experienced in EMR, Microsoft Word, Outlook, and Excel; SharePoint and Medical Billing Software a plus
• Excellent communication skills both verbally and in writing

We offer a competitive salary and excellent benefits. This position is full-time, Monday-Friday at either our Bellevue or Seattle location.

PNWF is dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee and patients bring to our workplace.

Ivy Fertility is an equal opportunity employer. Employment decisions are based on merit, qualifications, performance, and business needs. Ivy Fertility does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, sex, sexual orientation, gender identity or expression, veteran status, or any other status protected by applicable federal, state, or local law.