3251-IT Application Operations Analyst (Linux/Oracle)

Norland Group; Oakland (CA); Hybrid; Full time

Job summary

A leading company is seeking an IT Application Operations Analyst with strong Linux and Oracle skills. The role involves analyzing application interfaces, diagnosing faults, and providing operational support. Ideal candidates have a BA/BS in Computer Science and 5+ years of relevant experience. This hybrid position offers flexibility while requiring occasional onsite meetings in the Bay Area.

Qualifications

• 5+ years experience in application operations support and analysis.
• Familiarity with Linux servers and Oracle databases.

Responsibilities

• Analyzes and tests SmartMeter application interfaces.
• Diagnoses and corrects data and performance faults.
• Prepares system documentation and executes maintenance.

Skills

Analytical

Problem-Solving

Communication

Education

BA/BS in Computer Science

Tools

Linux

Oracle

SQL

Job description

This position requires - Clear Background, Drug Test, and Education Check.
Must be authorized to work in the US for any employer without Sponsorship.
(Principal Only! No Corp to Corp)
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Contract Duration: 7 months

Description:

LOCALITY PREFERENCE: Preference is Bay Area, then Service Territory, and the onshore.
HYBRID: The current team is remote, but occasionally meet in OGO or San Ramon

Contract Duration: 7 months

TOP THINGS:
Large Application Operations, Linux and Oracle experience, Integration.

IT APPLICATIONS OPERATIONS ANALYST – CAREER
A. SUMMARY
The Career IT Application Operations Analyst conducts basic and intermediate tasks under direction of a more senior Application Operations Analyst. Adheres to Work Instructions and/or processes as defined in Run Books and Playbooks. Applies technical skills to resolve application and data related problems of well-defined scope as specified by procedural guidelines or under direction of a more senior Application Operations Analyst. Escalates to more experienced resources on unusual or more difficult problems. Fields a broader range of assignments and may be asked to develop solutions. Individuals may begin to be responsible for scoping work. Follows existing Application Development Frameworks, Coding Guidelines and Database Standards when developing.

B. JOB DUTIES
1. Analyzes existing SmartMeter application interfaces and tools, prepares logical models and procedures, creates SQL code and scheduling scripts, and tests/debugs the application interfaces and tools.
2. Diagnoses, isolates and corrects data and performance faults in the systems involved.
3. Prepares and obtains approval of system and development documentation.
4. Executes planned and ad-hoc corrective maintenance to sustain continuous system operations.
5. Analyze, evaluate, debug and diagnose bugs, incidents and exceptions in existing SmartMeter applications, interfaces, processes, and procedures.
6. Identify and correct any discrepancies in the data collected, reported and processed in the SmartMeter systems.
7. Interacts with users, business stakeholders and team members, typically discussing and reporting progress of requests and individual incidents.
8. Executes quality control tasks as directed.
9. Provide oversight for the 24-hour clock packages processing to ensure timely bill delivery as agreed to with Meter to Cash Customer Care organization metrics and service level agreements.
10. Provide back up support and recommendations for failed processing related to the 24-hour clock packages to be processed timely to ensure customer web presentment and bill print of accurate usage file data
11. Develops conversion and implementation plans.
12. Assist in the definition, development, and documentation of SmartMeter systems’ business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments.
13. Proposes enhancements to procedures, processes and tools based on experiences with current methods.
14. Provide timely, professional, straight forward (non-technical) communications
15. May also interact with suppliers and contractors when warranted.

C. KNOWLEDGE/ABILITIES
Has familiarity and working knowledge of infrastructure components such as Linux servers, Networks, Backups and Oracle databases.
Has excellent written and verbal communications skills.
Is able to work and communicate across multiple departments.
Has excellent analytical, problem-solving and technical troubleshooting skills
Is able to work independently and as part of a team.

D. REQUIREMENTS
BA/BS in Computer Science, Business, or equivalent experience;
5+ years experience designing, deploying, troubleshooting applications, infrastructure technologies, operations support and analysis experience. Experience with design and deployment of large scale and complex infrastructure-application systems.

We encourage Minorities, Women, Protected Veterans and Disabled individuals to apply for all positions that they may be qualified for. We maintain a drug-free workplace and perform pre-employment substance abuse testing and background checks

This position requires - Clear Background, Drug Test, and Education Check.
Must be authorized to work in the US for any employer without Sponsorship.
(Principal Only! No Corp to Corp)
---------------------------------------------------------------------------------------------------------------------

Position Title: 3251-IT Application Operations Analyst (Linux/Oracle)
Location: Oakland, CA
Pay Rate: $40 - $70

Contract Duration: 7 months

Description:

LOCALITY PREFERENCE: Preference is Bay Area, then Service Territory, and the onshore.
HYBRID: The current team is remote, but occasionally meet in OGO or San Ramon

Contract Duration: 7 months

TOP THINGS:
Large Application Operations, Linux and Oracle experience, Integration.

IT APPLICATIONS OPERATIONS ANALYST – CAREER
A. SUMMARY
The Career IT Application Operations Analyst conducts basic and intermediate tasks under direction of a more senior Application Operations Analyst. Adheres to Work Instructions and/or processes as defined in Run Books and Playbooks. Applies technical skills to resolve application and data related problems of well-defined scope as specified by procedural guidelines or under direction of a more senior Application Operations Analyst. Escalates to more experienced resources on unusual or more difficult problems. Fields a broader range of assignments and may be asked to develop solutions. Individuals may begin to be responsible for scoping work. Follows existing Application Development Frameworks, Coding Guidelines and Database Standards when developing.

B. JOB DUTIES
1. Analyzes existing SmartMeter application interfaces and tools, prepares logical models and procedures, creates SQL code and scheduling scripts, and tests/debugs the application interfaces and tools.
2. Diagnoses, isolates and corrects data and performance faults in the systems involved.
3. Prepares and obtains approval of system and development documentation.
4. Executes planned and ad-hoc corrective maintenance to sustain continuous system operations.
5. Analyze, evaluate, debug and diagnose bugs, incidents and exceptions in existing SmartMeter applications, interfaces, processes, and procedures.
6. Identify and correct any discrepancies in the data collected, reported and processed in the SmartMeter systems.
7. Interacts with users, business stakeholders and team members, typically discussing and reporting progress of requests and individual incidents.
8. Executes quality control tasks as directed.
9. Provide oversight for the 24-hour clock packages processing to ensure timely bill delivery as agreed to with Meter to Cash Customer Care organization metrics and service level agreements.
10. Provide back up support and recommendations for failed processing related to the 24-hour clock packages to be processed timely to ensure customer web presentment and bill print of accurate usage file data
11. Develops conversion and implementation plans.
12. Assist in the definition, development, and documentation of SmartMeter systems’ business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments.
13. Proposes enhancements to procedures, processes and tools based on experiences with current methods.
14. Provide timely, professional, straight forward (non-technical) communications
15. May also interact with suppliers and contractors when warranted.

C. KNOWLEDGE/ABILITIES
Has familiarity and working knowledge of infrastructure components such as Linux servers, Networks, Backups and Oracle databases.
Has excellent written and verbal communications skills.
Is able to work and communicate across multiple departments.
Has excellent analytical, problem-solving and technical troubleshooting skills
Is able to work independently and as part of a team.

D. REQUIREMENTS
BA/BS in Computer Science, Business, or equivalent experience;
5+ years experience designing, deploying, troubleshooting applications, infrastructure technologies, operations support and analysis experience. Experience with design and deployment of large scale and complex infrastructure-application systems.

We encourage Minorities, Women, Protected Veterans and Disabled individuals to apply for all positions that they may be qualified for. We maintain a drug-free workplace and perform pre-employment substance abuse testing and background checks

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If you are interested in this position, please submit your resume in a Word Document with the month and year that you have worked at each previous position to - [e-mail] and copy: 3251-IT Application Operations Analyst (Linux/Oracle) to the email Subject Line.

Or click this email link and attach your resume in a MS Word Document format

Job Posted Date: 5/14/2025