3 - IT Specialist

Cocktail & Evening Wear; United States; On-site; USD 50,000 - 80,000; Full time

Job summary

Cocktail & Evening Wear is looking for an Information Technology Specialist responsible for supporting company technology and systems. This position involves working with various technologies and being the primary contact for cloud-related issues.

The ideal candidate will have a minimum of 5 years in a warehouse environment and 3 years of IT management experience. The role is on-site, adhering to safety protocols to ensure employee safety.

Qualifications

• 5 years of experience in a warehouse environment is preferred.
• 3 years of IT management experience is preferred.
• Must have strong problem-solving skills and the ability to explain technical issues to non-technical users.

Responsibilities

• Support all company technology and systems.
• Answer IT requests via phone, email, and live chat.
• Work with cloud-based technologies and manage cloud-related issues.

Skills

Technical support

Cloud technologies

User requirements gathering

Problem-solving

Tools

NetSuite

Salesforce

Ultimate Software

Office 365

Job description

Summary: The Information Technology Specialist will be responsible for supporting all the company technology and systems. This position will work across a broad range of technologies and liaises across multiple areas of the business to support incidents, problems, and requests. The IT Specialist will be responsible for answering IT requests via phone, email, live chat, or instant message and explaining solutions in technical and nontechnical terms. This position will also work with cloud‑based technologies (NetSuite, Salesforce, Ultimate Software, Office 365) and be the primary point of contact for cloud related issues. You will participate in projects to gather user requirements, design, configure, test and implement cloud systems and applications.

This is an on‑site role; however, we adhere to safety protocols to keep all employees safe. Daily temperature checks and masks are required, and team members are working in a distanced manner throughout our warehouses, offices and recording studios.

Experience:

Warehouse: 5 years (Preferred)

IT Management: 3 years (Preferred)

DIVERSITY & EQUAL OPPORTUNITY

We are committed to recruiting, training, and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.