2nd Shift Room Attendant — 4-Diamond Cleanliness & Perks

AHC Hospitality; Grand Rapids (MI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Discounted downtown parking

Free employee meals

Hotel and restaurant discounts

Job summary

AHC Hospitality is seeking a Room Attendant for the Amway Grand Plaza in Grand Rapids, MI. This full-time role on the 2nd shift starts around 1pm, with weekend availability required. Staff enjoy downtown parking discounts, free meals, and hotel/restaurant discounts.

Primary responsibilities include cleaning guest rooms to a high standard, restocking supplies, and delivering exceptional guest service. The position emphasizes teamwork, safety, and efficient housekeeping workflows.

Qualifications

• High school diploma or equivalent preferred, related experience is preferred.

Responsibilities

• Complete daily cleaning task list and 12 vacant rooms per 8-hour shift.
• Clean 12 showers, 12 tubs, 12 toilets, 12-24 beds.
• Use department cleaning chemicals safely and follow safety procedures.
• Maintain and restock supplies; report maintenance issues.
• Attend mandatory meetings and communicate with supervisors.
• Ensure 35-minute per room checkouts and 15-minute stayovers.
• Move furniture per established standards and keep cart stocked.
• Provide guest service and address complaints promptly.

Skills

Customer service

Team collaboration

Effective listening

Organizational skills

Fast-paced work

Noise-tolerant

Safety with cleaning chemicals

Flexible shifts

Attention to detail

Lifting 50 lbs

Punctuality

Education

High school diploma or equivalent

Job description

AHC Hospitality is seeking a Room Attendant for the Amway Grand Plaza in Grand Rapids, MI. This full-time role on the 2nd shift starts around 1pm, with weekend availability required. Staff enjoy downtown parking discounts, free meals, and hotel/restaurant discounts.

Primary responsibilities include cleaning guest rooms to a high standard, restocking supplies, and delivering exceptional guest service. The position emphasizes teamwork, safety, and efficient housekeeping workflows.