Guestroom Care Specialist — Flexible Hours & Growth

Suburban Inns; Grand Rapids (MI); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Hotel discounts

Paid time off for all team members

Health, vision, dental, life insurance

Flexible schedules

Holiday pay

Volunteer time off — 8 hours/year

Advancement opportunities

Recognition programs

Referral programs

Parental leave (FMLA eligible)

EAP through Pine Rest

Job summary

Embassy Suites Grand Rapids Downtown is a fast-paced hotel seeking a Housekeeper to maintain spotless guest rooms, hallways and public areas while upholding brand standards.

Shifts: 1st shift with wage starting at $16.00/hour, plus a $2.00/hour weekend premium. The role can be used as a paid internship and offers benefits and advancement opportunities.

Responsibilities include greeting guests, reporting maintenance and stocking supplies, and ensuring safety and cleanliness to 100% satisfaction.

Qualifications

• Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills.
• Formal Education and Job-Related Experience: None
• License, Training, and/or Certification Required: Hazcom Training, Bloodborne Pathogen Training (may be completed upon hire)

Responsibilities

• Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
• Communicate regularly with the Executive or Assistant Executive Housekeeper and coordinate room cleaning status and check-outs
• Inspect rooms for safety and report maintenance issues to the Executive or Assistant Executive Housekeeper
• Stock housekeeping carts with supplies and amenities needed throughout the shift
• Clean rooms according to Suburban Inns and brand standards: scrub bathroom fixtures, restock amenities, make beds, dust and clean surfaces, vacuum, and complete extra tasks

Skills

Good communication skills

Typing

Basic computer knowledge

Record keeping

Word processing

Job description

Embassy Suites Grand Rapids Downtown is a fast-paced hotel seeking a Housekeeper to maintain spotless guest rooms, hallways and public areas while upholding brand standards.

Shifts: 1st shift with wage starting at $16.00/hour, plus a $2.00/hour weekend premium. The role can be used as a paid internship and offers benefits and advancement opportunities.

Responsibilities include greeting guests, reporting maintenance and stocking supplies, and ensuring safety and cleanliness to 100% satisfaction.