2nd Shift LTL Lead: Dock & Shipping Ops

Mattel; Pennsylvania; Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Flexible schedule (Fri remote)

Job summary

Mattel is seeking a hybrid-works SHIPPING OPERATIONS LEAD in Pennsylvania. You will guide daily outbound B2B shipping, ensure on-time loading, and maintain safety compliance across dock operations.

You’ll coordinate with drivers and internal teams to resolve shortages and delays while driving efficiency metrics. The role requires 1–3 years in shipping/logistics, clamp-truck proficiency, and strong attention to detail.

Qualifications

• 1–3 years of experience in shipping, warehouse, or logistics operations.
• Strong knowledge of clamp-truck operation (certification preferred).
• Ability to read BOLs, pick sheets, routing guides, and customer load specs.
• Proven leadership or team-lead experience.
• Ability to enforce safety rules consistently and professionally.
• Attention to detail and strong quality-verification skills.
• Ability to work in a fast-paced, deadline-driven shipping environment.

Responsibilities

• Maintain working knowledge of LTL shipping processes, carrier coordination, and BOLs.
• Lead daily B2B outbound shipping operations.
• Enforce dock safety standards and OSHA-compliant practices.
• Review customer routing guides, labeling standards, and loading patterns.
• Verify outbound loads for SKU accuracy and packing quality.
• Assign and balance dock labor based on priorities and productivity expectations.
• Monitor dock performance using KPIs and identify workflow improvements.
• Ensure trailers are loaded correctly with proper weight distribution and documentation.
• Serve as primary dock point of contact with drivers and internal teams.
• Lead shift start-ups, training, and end-of-shift reporting.

Skills

Leadership

Clamp-truck operation

Shipping operations

Safety compliance

Tools

WMS/TMS

RF scanners

Productivity dashboards

Job description

Mattel is seeking a hybrid-works SHIPPING OPERATIONS LEAD in Pennsylvania. You will guide daily outbound B2B shipping, ensure on-time loading, and maintain safety compliance across dock operations.

You’ll coordinate with drivers and internal teams to resolve shortages and delays while driving efficiency metrics. The role requires 1–3 years in shipping/logistics, clamp-truck proficiency, and strong attention to detail.