2nd-Shift IT Support Technician: End-User IT & Hardware

Annapolis Micro Systems, Inc.; Annapolis (MD); On-site; USD 80,000 - 105,000; Full time

Job summary

Annapolis Micro Systems, Inc. is looking for a self-motivated IT Support Technician to join our team. You'll be responsible for resolving technical issues, administering IT systems, and ensuring smooth operations. Ideal candidates will have a degree in Computer Science or IT, experience in hardware/software maintenance, and strong troubleshooting skills. This role involves supporting users with Microsoft 365 applications and configuring IT equipment. The position offers a salary range of $80,000 to $105,000 per year, based in Annapolis, Maryland.

Qualifications

• Bachelor’s or Master’s in Computer Science, Information Systems or IT related degree.
• Hardware/Software installation and maintenance experience.
• Ability to lift 50 lbs.

Responsibilities

• Answer IT support tickets and troubleshoot user issues.
• Configure, test, and install enterprise IT equipment.
• Monitor operations of equipment and systems.

Skills

Desktop troubleshooting skills

Help desk support skills

Understanding of networking (TCP/IP, DNS, DHCP)

Education

Bachelor’s or Master’s in Computer Science or IT related degree

Tools

Microsoft 365 applications

Active Directory

Job description

Annapolis Micro Systems, Inc. is looking for a self-motivated IT Support Technician to join our team. You'll be responsible for resolving technical issues, administering IT systems, and ensuring smooth operations. Ideal candidates will have a degree in Computer Science or IT, experience in hardware/software maintenance, and strong troubleshooting skills. This role involves supporting users with Microsoft 365 applications and configuring IT equipment. The position offers a salary range of $80,000 to $105,000 per year, based in Annapolis, Maryland.