2nd-Shift Customer Care & Field Service Coordinator

Smiths Group plc.; Edgewood (MD); Presencial; USD 29 200 - 65 640; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive benefits package

Opportunities for career growth

Resumo da oferta

A leading technology company in Edgewood is seeking a Customer Care Service Coordinator to manage customer inquiries and support services. The role requires a High School Diploma and at least 2 years of experience in customer service. Responsibilities include scheduling field service engineers, processing orders, and maintaining customer satisfaction. The position offers a competitive salary range from $29,200 to $65,640 per year depending on experience and qualifications. Join a team dedicated to making the world a safer place.

Qualificações

• Prior experience in a customer service/support environment required.
• Must be fluent in English.
• Must have excellent organizational skills.

Responsabilidades

• Provide world-class customer support to internal and external customers.
• Coordinate daily schedule for Field Service Engineers.
• Communicate with customers regarding orders and inquiries.

Conhecimentos

Customer focus

Data entry

Communication skills

Multitasking

Formação académica

High School Diploma

Associates' Degree

Ferramentas

Microsoft Office

SAP

Salesforce

Descrição da oferta de emprego

A leading technology company in Edgewood is seeking a Customer Care Service Coordinator to manage customer inquiries and support services. The role requires a High School Diploma and at least 2 years of experience in customer service. Responsibilities include scheduling field service engineers, processing orders, and maintaining customer satisfaction. The position offers a competitive salary range from $29,200 to $65,640 per year depending on experience and qualifications. Join a team dedicated to making the world a safer place.