Hybrid Customer Care Coordinator for Healthcare Tech

PartsSource Inc.; Hudson (OH); Hybrid; USD 40,000 - 50,000; Part time

Benefits offered by this job

Competitive compensation package

Career development opportunities

Hybrid work culture

Job summary

A leading healthcare technology firm in Hudson, OH, is seeking a part-time Customer Care Coordinator to deliver excellent customer service to clinical engineers. Responsibilities include handling customer inquiries, processing orders, and building strong relationships. Ideal candidates should possess at least 1 year of customer service experience and strong communication skills. Join this innovative team committed to ensuring healthcare operations run smoothly.

Qualifications

• At least 1 year of customer service experience.
• Excellent verbal and written communication skills.
• Ability to de-escalate customer issues.

Responsibilities

• Provide top-notch customer service to clinical engineers.
• Handle inbound customer service calls and email inquiries.
• Work closely with management teams to stay updated on product knowledge.

Skills

Customer service experience

Excellent communication skills

Empathy and active listening

Team collaboration

Job description

A leading healthcare technology firm in Hudson, OH, is seeking a part-time Customer Care Coordinator to deliver excellent customer service to clinical engineers. Responsibilities include handling customer inquiries, processing orders, and building strong relationships. Ideal candidates should possess at least 1 year of customer service experience and strong communication skills. Join this innovative team committed to ensuring healthcare operations run smoothly.