Service Coordinator: Travel & Scheduling Expert (Flexible Shifts)

BASX; Redmond (OR); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Flexible shift schedules

Medical, dental and vision benefits

401(k) with 175% employer match

Short- and long-term disability

Job summary

A machinery manufacturing company in Redmond, Oregon is seeking a Service Coordinator to manage technician schedules and facilitate communication with customers. The ideal candidate has experience in coordination or administrative roles and a high school diploma. Strong CRM proficiency and organizational skills are essential for success in this entry-level position, which offers full-time employment and generous benefits.

Qualifications

• 2+ years of experience in a coordination or administrative role, preferably in field services or technical support.
• Strong organizational skills and attention to detail.
• Ability to multitask and adapt to changing priorities.

Responsibilities

• Arrange travel for field service technicians including flights, lodging, and transportation.
• Input and maintain accurate service records in the CRM system.
• Act as the primary point of contact for customers regarding service scheduling.

Skills

Organizational skills

Verbal communication

Written communication

Multitasking

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree preferred

Tools

CRM systems (Salesforce, ServiceMax)

Microsoft Office Suite

Job description

A machinery manufacturing company in Redmond, Oregon is seeking a Service Coordinator to manage technician schedules and facilitate communication with customers. The ideal candidate has experience in coordination or administrative roles and a high school diploma. Strong CRM proficiency and organizational skills are essential for success in this entry-level position, which offers full-time employment and generous benefits.