245D Assistant Program Manager

Fraser; Plymouth (MN); On-site; USD 53,000 - 58,000; Full time

Benefits offered by this job

UKG Wallet

Medical insurance

Dental insurance

Vision insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Employee Assistance Plan (EAP)

Life, AD&D and Voluntary Life

Job summary

Fraser seeks an Assistant Program Manager to partner with the Program Manager in leading Supervised Living homes and ensuring high-quality services in a safe, supportive environment.

You will coach staff, support training, and coordinate services across the quad/region while promoting continuous improvement and best practices to improve outcomes for individuals served.

Qualifications

• BA/BS in a field related to human services preferred.
• You must be 245D qualified in one of the listed ways.
• One year of full-time work experience as a Designated Coordinator is required.

Responsibilities

• Partner effectively with Program Manager to provide leadership and oversight to the homes in the designated quad/region.
• Cover temporary absences for Program Manager with support from leadership.
• Support orientation and ongoing training of Supervised Living Coordinators, Assistant Coordinator; and DSPs as needed.
• Provide mentorship to Coordinators through regular consults, shadowing opportunities, team meeting support, and paperwork review to assure compliance with 245D requirements.
• Partner with Staffing Coordinator and colleagues to manage staffing, based on the needs of individuals served and budgetary constraints.
• Develop positive working relationships with staff and support teamwork within the quad/region to increase employee engagement, reduce turnover, and encourage coverage across sites.
• Recognize opportunities for and promote collaboration within and between Supervised Living and other departments.
• Coordinate services for one dedicated Supervised Living home in accordance with 245D licensing requirements and Community Residential Settings (CRS) standards.

Skills

Staff development

Leadership

Coaching

Quality assurance

Training

Education

BA/BS in Human Services or related field

Associate degree in Human Services or related field

HS Diploma or equivalent

Job description

Build Something Bigger — And Change Lives, Including Your Own. In 1935, Louise Whitbeck Fraser opened a school in her home for people with disabilities — defying social expectations and choosing compassion over convention. She believed everyone deserves the chance to reach their potential and thrive. Today, that same bold spirit is alive in every Fraser service. We’re still building something bigger — a more inclusive, connected world where everyone belongs. At Fraser, you’ll find more than a job. You’ll find purpose. You’ll find growth. And you’ll find a place where your work changes lives — including your own.

Are you passionate about developing others, leading with purpose, and making a meaningful impact in your community? Fraser is seeking a Assistant Program Manager to partner with the Program Manager in providing leadership, guidance, and operational support for our Supervised Living homes. In this role, you\'ll coach and support staff, promote high-quality services, and help ensure individuals receive exceptional care in a safe and supportive environment. You\'ll play a key role in staff development, quality assurance, continuous improvement, and the implementation of best practices across the program.

Job duties:

• Partner effectively with Program Manager to provide leadership and oversight to the homes in the designated quad/region.
• Cover temporary absences for Program Manager with support from leadership.
• Support orientation and ongoing training of Supervised Living Coordinators, Assistant Coordinator; and DSPs as needed.
• Provide mentorship to Coordinators through regular consults, shadowing opportunities, team meeting support, and paperwork review to assure compliance with 245D requirements.
• Partner with Staffing Coordinator and colleagues to manage staffing, based on the needs of individuals served and budgetary constraints.
• Develop positive working relationships with staff and support teamwork within the quad/region to increase employee engagement, reduce turnover, and encourage coverage across sites.
• Recognize opportunities for and promote collaboration within and between Supervised Living and other departments.
• Coordinate services for one dedicated Supervised Living home in accordance with 245D licensing requirements and Community Residential Settings (CRS) standards.

Fraser Offers Benefits for Full-time Employees (30+ hours per week)

• UKG Wallet – Eligible employees can access earned wages before payday for added financial flexibility
• Medical, dental and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Employee Assistance Plan (EAP)
• Life, AD&D and Voluntary Life Insurance
• Long-Term Disability, Accident Insurance, Critical Illness Insurance and Hospital Indemnity Insurance
• Pet Insurance
• 403(b) Retirement Plan with Company Match
• Work-Life Balance; 5 weeks of paid time off annually
• Opportunities for community involvement in Fraser-organized events
• Top Industry Pay!
• Collaborative and relationship-oriented culture

Location, Schedule & Pay:

• Plymouth, Hopkins and Minnetonka areas
• Monday through Friday from 9 AM - 5 PM

The starting pay range for this role is $53,000 - $58,000 annually depending on up qualifications.

Requirements:

• BA/BS in a field related to human services preferred.
• You must be 245D qualified in one of the following ways for this position:
  • HS Diploma or Equivalent ANDfour years of full-time work experience providing direct care services to persons with disabilities
  • Associate degree in Human Services or related field AND 2 years of full-time work experience (or equivalent) providing direct care services to persons with disabilities
  • BA/BS in Human Services or related field AND 1 year of full-time work experience (or equivalent) providing direct care services to persons with disabilities
• One year of full-time work experience as a Designated Coordinator required.
• Valid Minnesota Driver’s License with acceptable record required.

Why Join Fraser?

• Meaningful Impact—Help individuals and families lead more connected, independent, and fulfilling lives. Your impact here is real — and lasting.
• Competitive Pay & Benefits—Fraser offers fair pay and comprehensive benefits that support your health, well-being, and future goals.
• Flexibility & Work-Life Balance—With flexible schedules, generous paid time off, and wellness programs, Fraser helps you care for others without sacrificing yourself.
• Grow Your Career With Us—We invest in your development with training, licensure support, leadership pathways, and real opportunities to advance.
• Culture That Lives Its Values—Inclusion isn\'t just a buzzword — it\’s how we operate. You\’ll be seen, heard, and supported to bring your full self to work.
• Thrive with Stability and Purpose—With nearly 90 years of trusted service and continued growth, Fraser is a nonprofit where you can build a lasting, mission-driven career.

Fraser is Minnesota’s leader in autism, mental health, and disability services — and one of the few Certified Community Behavioral Health Clinics (CCBHCs) in the state. As a nonprofit organization, we provide integrated community behavioral healthcare that improves quality, accessibility, and coordination of care. We lead with compassion, innovate with purpose, and fight for inclusion — every single day. Ready to Build Something Bigger? Join Fraser. Grow with us. Make a difference. Because when you thrive, so does the world around you.

Fraser is an Affirmative Action and Equal Opportunity Employer.

Diversity, Inclusion, and Belonging: Fraser values a diverse staff to ensure the best outcomes for our diverse client base. We are committed to anti-racism at Fraser. Our anti-racism committee assesses, develops, and implements numerous initiatives ranging from recruiting and retaining diverse staff to staff training and more.

If you are having trouble applying or have questions, please contact Fraser HR at [e-mail] . If you have successfully submitted your application, you will get a confirmation email. If you do not receive the confirmation email, please check your junk/spam folders, then contact us as we may not have received your application. Thank you for considering Fraser!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.