24/7 Staffing & Scheduling Lead

Belmont Village Senior Living; San Diego (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

401(k) matching

Paid Time Off

Job summary

Belmont Village Senior Living is opening a Rancho Santa Fe community and seeks an experienced Staffing & Scheduling Coordinator to design 24/7 schedules using OnShift. You’ll balance coverage, terminations, and overtime while engaging with department leaders and staff to ensure reliable resident care.

You will coordinate training schedules, support onboarding, and maintain payroll/time records, using ADP and other tools. Strong communication and reliability are essential.

Qualifications

• High School diploma or equivalent.
• Experience managing employee/workforce scheduling in a 24/7 operation in healthcare, senior living, hospitality or similar business model.
• Experience using employee scheduling/workforce management software such as OnShift strongly preferred.
• Must be able to communicate clearly in verbal and written English.
• Strong critical thinking and problem-solving skills with the ability to make sound staffing decisions in a dynamic environment.
• Strong interpersonal skills with the ability to build productive professional relationships with frontline employees and department leaders.
• Must be able to effectively use company issued electronic devices such as tablets, smartphones, and laptops for job-related tasks.
• Consistent and reliable attendance is essential for all Belmont Village employees to ensure the successful operation of the community

Responsibilities

• Develop and maintain 24/7 employee work schedules using OnShift, proactively ensuring appropriate staffing coverage and responding to call-offs, approved time off and changing operational needs.
• Apply sound judgement and critical thinking to balance staffing requirements, employee availability, equitable distribution of hours and labor costs while minimizing overtime and contract labor.
• Build collaborative relationships with employees and department leaders to anticipate staffing needs, resolve scheduling challenges and communicate schedule changes effectively.
• Coordinate new hire training schedules and assist with the employee orientation and onboarding process.
• Provide administrative support for payroll, time and attendance, department supplies and related workforce records including data entry and use of ADP.
• Demonstrate exceptional hospitality and customer service in every interaction supporting a positive employee experience and exceptional service to residents.

Skills

Critical thinking

Interpersonal skills

Communication

Education

High School diploma or equivalent

Tools

OnShift

Job description

Belmont Village Senior Living is opening a Rancho Santa Fe community and seeks an experienced Staffing & Scheduling Coordinator to design 24/7 schedules using OnShift. You’ll balance coverage, terminations, and overtime while engaging with department leaders and staff to ensure reliable resident care.

You will coordinate training schedules, support onboarding, and maintain payroll/time records, using ADP and other tools. Strong communication and reliability are essential.