Staffing and Scheduling Coordinator

Belmont Village Senior Living Corporate; San Diego (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Belmont Village Rancho Santa Fe is seeking an experienced Staffing & Scheduling Coordinator to manage 24/7 workforce planning for a new senior living community. You will implement schedules with OnShift, minimize overtime, and support department leaders while maintaining high resident care standards.

You will also coordinate training schedules, assist onboarding, and provide payroll/time attendance support. Excellent communication and reliability are essential in this role.

Qualifications

• High School diploma or equivalent.
• Experience managing employee/workforce scheduling in a 24/7 healthcare or senior living environment.
• Experience using OnShift scheduling software preferred.
• Clear verbal and written English communication.
• Strong critical thinking and problem-solving for staffing decisions in a dynamic environment.
• Strong interpersonal skills to collaborate with staff and department leaders.
• Ability to use company devices (tablets, smartphones, laptops).
• Consistent and reliable attendance is essential.

Responsibilities

• Develop and maintain 24/7 employee work schedules using OnShift, ensuring coverage and responding to call-offs and changes.
• Balance staffing requirements, available hours, and labor costs while minimizing overtime.
• Build relationships with employees and department leaders to anticipate staffing needs and communicate changes.
• Coordinate new hire training schedules and assist with onboarding.
• Provide administrative support for payroll, time & attendance, and workforce records (ADP).
• Demonstrate hospitality and service to residents through responsive scheduling support.

Skills

Scheduling software

Workforce planning

Critical thinking

Communication skills

Tools

OnShift scheduling software

Job description

Be part of the Belmont Village Rancho Santa Fe legacy!

Help build the team behind an exceptional resident care experience at Belmont Village Rancho Santa Fe!

Our newly constructed senior living community is preparing for its grand opening, and we’re looking for an experienced Staffing & Scheduling Coordinator who understands the complexities of employee scheduling and workforce planning in a 24/7 environment.

This is more than filling open shifts. You’ll use staff scheduling software such as OnShift, strong critical thinking, and knowledge of employee availability and staffing requirements to build effective schedules, respond strategically to call-offs and changing needs, and minimize unnecessary overtime while maintaining appropriate coverage.

Just as important, you’ll build strong relationships with employees and department leaders. By understanding the needs of both the operation and our team members, you’ll help find staffing solutions that support reliable coverage, employee engagement, and exceptional resident care.

If you have experience managing employee schedules for a healthcare, senior living, hospitality, or other 24/7 workforce and enjoy solving complex scheduling challenges, we’d love to bring your experience to the opening team at Belmont Village Rancho Santa Fe.

YOUR TYPICAL RESPONSIBILITIES

• Develop and maintain 24/7 employee work schedules using OnShift, proactively ensuring appropriate staffing coverage and responding to call-offs, approved time off and changing operational needs

• Apply sound judgement and critical thinking to balance staffing requirements, employee availability, equitable distribution of hours and labor costs while minimizing overtime and contract labor

• Build collaborative relationships with employees and department leaders to anticipate staffing needs, resolve scheduling challenges and communicate schedule changes effectively

• Coordinate new hire training schedules and assist with the employee orientation and onboarding process

• Provide administrative support for payroll, time and attendance, department supplies and related workforce records including data entry and use of ADP.

• Demonstrate exceptional hospitality and customer service in every interaction supporting a positive employee experience and exceptional service to residents.

The certification says Great Place to Work®. Our employees tell us why: meaningful work, a welcoming culture, and the opportunity to make a difference.

THE BELMONT VILLAGE DIFFERENCE

• Learn, Develop & Grow – Strengthen your skills with access to on-demand educational content and participate in specialized training led by our Learning & Development experts

• Internal Career Growth – Enhance your skills, take on new challenges, and build a long-term career with us

• Stability You Can Trust – Experienced leaders and long-tenured teams provide support you can count on

• Belonging & Recognition – Diverse perspectives are valued, contributions are recognized, and achievements are celebrated

• Support When It Matters – BV Cares provides direct employee assistance during severe and unexpected hardships

MINIMUM QUALIFICATIONS

• High School diploma or equivalent

• Prior experience managing employee/workforce scheduling in a 24/7 operation in healthcare, senior living, hospitality or similar business model

• Experience using employee scheduling/workforce management software such as OnShift strongly preferred

• Must be able to communicate clearly in verbal and written English

• Strong critical thinking and problem-solving skills with the ability to make sound staffing decisions in a dynamic environment

• Strong interpersonal skills with the ability to build productive professional relationships with frontline employees and department leaders

• Must be able to effectively use company issued electronic devices such as tablets, smartphones, and laptops for job-related tasks

• Consistent and reliable attendance is essential for all Belmont Village employees to ensure the successful operation of the community

Please note that the above Responsibilities and Qualifications provide a general overview of the primary duties for this role and the basic qualifications. This is not intended to be a comprehensive list of all responsibilities, duties and skills required.

ABOUT THE COMPANY

Founded in Houston in 1997, Belmont Village is an integrated developer, owner, and operator of high-quality senior living communities, with more than 5,000 employees and 5,000 units. Our 35 locations across the country and in Mexico City, provide award-winning independent, assisted living and memory care programs. We are proud to collaborate with UC San Diego, USC, UCLA, and Baptist Health South Florida to innovate programs for cognitive health and life enrichment. Belmont Village is a market leader in major markets including the San Francisco Bay Area, Los Angeles, San Diego, Chicago and South Florida. Renowned for distinctive design, high standards of life and safety, and reputation for leading edge, quality programming, Belmont Village has been certified as a Great Place to Work®since 2018 and has been recognized by U.S News & World Report as Best in Senior Living.

BENEFITS AVAILABLE

Belmont Village Senior Living offers full-time employees medical, dental, vision, mental health, and prescription benefits along with Paid Time Off, flexible spending account, 401(k) savings with employer match, short-term disability, long-term disability, and life insurance.

EOE

Belmont Village Senior Living is proud to be an Equal Opportunity Employer.