Staffing and Scheduling Coordinator

Belmont Village Lp; San Diego, Northern (CA, KY); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Mental health benefits

Paid time off

401(k) with match

Short-term disability

Long-term disability

Life insurance

Job summary

Belmont Village Rancho Santa Fe is seeking a Staffing & Scheduling Coordinator to manage 24/7 scheduling in our new senior living community. You will use OnShift to build coverage, respond to call-offs, and balance hours with labor costs while avoiding overtime, supporting reliable resident care.

You will partner with employees and department leaders, assist with new hire training and onboarding, and provide payroll time and attendance support in ADP.

Qualifications

• High School diploma or equivalent.
• Experience managing employee/workforce scheduling in a 24/7 operation in healthcare, senior living, hospitality or similar.
• Experience using employee scheduling/workforce management software such as OnShift strongly preferred.
• Must be able to communicate clearly in verbal and written English.
• Strong critical thinking and problem-solving skills with the ability to make sound staffing decisions in a dynamic environment.
• Strong interpersonal skills with the ability to build productive professional relationships with frontline employees and department leaders.
• Must be able to effectively use company issued electronic devices such as tablets, smartphones, and laptops for job-related tasks.
• Consistent and reliable attendance is essential for all Belmont Village employees to ensure the successful operation of the community.

Responsibilities

• Develop and maintain 24/7 employee work schedules using OnShift, proactively ensuring appropriate staffing coverage and responding to call-offs, approved time off and changing operational needs.
• Apply sound judgement and critical thinking to balance staffing requirements, employee availability, equitable distribution of hours and labor costs while minimizing overtime and contract labor.
• Build collaborative relationships with employees and department leaders to anticipate staffing needs, resolve scheduling challenges and communicate schedule changes effectively.
• Coordinate new hire training schedules and assist with the employee orientation and onboarding process.
• Provide administrative support for payroll, time and attendance, department supplies and related workforce records including data entry and use of ADP.
• Demonstrate exceptional hospitality and customer service in every interaction supporting a positive employee experience and exceptional service to residents.

Skills

Scheduling experience

OnShift software

English communication

Critical thinking

Interpersonal skills

Education

High School diploma or equivalent

Tools

OnShift scheduling software

ADP

Job description

Be part of the Belmont Village Rancho Santa Fe legacy!

Help build the team behind an exceptional resident care experience at Belmont Village Rancho Santa Fe!

Our newly constructed senior living community is preparing for its grand opening, and we’re looking for an experienced Staffing & Scheduling Coordinator who understands the complexities of employee scheduling and workforce planning in a 24/7 environment.

This is more than filling open shifts. You’ll use staff scheduling software such as OnShift, strong critical thinking, and knowledge of employee availability and staffing requirements to build effective schedules, respond strategically to call-offs and changing needs, and minimize unnecessary overtime while maintaining appropriate coverage.

Just as important, you’ll build strong relationships with employees and department leaders. By understanding the needs of both the operation and our team members, you’ll help find staffing solutions that support reliable coverage, employee engagement, and exceptional resident care.

YOUR TYPICAL RESPONSIBILITIES

• Develop and maintain 24/7 employee work schedules using OnShift, proactively ensuring appropriate staffing coverage and responding to call-offs, approved time off and changing operational needs
• Apply sound judgement and critical thinking to balance staffing requirements, employee availability, equitable distribution of hours and labor costs while minimizing overtime and contract labor
• Build collaborative relationships with employees and department leaders to anticipate staffing needs, resolve scheduling challenges and communicate schedule changes effectively
• Coordinate new hire training schedules and assist with the employee orientation and onboarding process
• Provide administrative support for payroll, time and attendance, department supplies and related workforce records including data entry and use of ADP.
• Demonstrate exceptional hospitality and customer service in every interaction supporting a positive employee experience and exceptional service to residents.

The certification says Great Place to Work®. Our employees tell us why: meaningful work, a welcoming culture, and the opportunity to make a difference.

THE BELMONT VILLAGE DIFFERENCE

• Learn, Develop & Grow – Strengthen your skills with access to on-demand educational content and participate in specialized training led by our Learning & Development experts
• Internal Career Growth – Enhance your skills, take on new challenges, and build a long-term career with us
• Stability You Can Trust – Experienced leaders and long-tenured teams provide support you can count on
• Belonging & Recognition – Diverse perspectives are valued, contributions are recognized, and achievements are celebrated
• Support When It Matters – BV Cares provides direct employee assistance during severe and unexpected hardships

MINIMUM QUALIFICATIONS

• High School diploma or equivalent
• Prior experience managing employee/workforce scheduling in a 24/7 operation in healthcare, senior living, hospitality or similar business model
• Experience using employee scheduling/workforce management software such as OnShift strongly preferred
• Must be able to communicate clearly in verbal and written English
• Strong critical thinking and problem-solving skills with the ability to make sound staffing decisions in a dynamic environment
• Strong interpersonal skills with the ability to build productive professional relationships with frontline employees and department leaders
• Must be able to effectively use company issued electronic devices such as tablets, smartphones, and laptops for job-related tasks
• Consistent and reliable attendance is essential for all Belmont Village employees to ensure the successful operation of the community

Please note that the above Responsibilities and Qualifications provide a general overview of the primary duties for this role and the basic qualifications. This is not intended to be a comprehensive list of all responsibilities, duties and skills required.

ABOUT THE COMPANY

Founded in Houston in 1997, Belmont Village is an integrated developer, owner, and operator of high-quality senior living communities, with more than 5,000 employees and 5,000 units. Our 35 locations across the country and in Mexico City, provide award-winning independent, assisted living and memory care programs. We are proud to collaborate with UC San Diego, USC, UCLA, and Baptist Health South Florida to innovate programs for cognitive health and life enrichment. Belmont Village is a market leader in major markets including the San Francisco Bay Area, Los Angeles, San Diego, Chicago and South Florida. Renowned for distinctive design, high standards of life and safety, and reputation for leading edge, quality programming, Belmont Village has been certified as a Great Place to Work® since 2018 and has been recognized by U.S News & World Report as Best in Senior Living.

BENEFITS AVAILABLE

Belmont Village Senior Living offers full-time employees medical, dental, vision, mental health, and prescription benefits along with Paid Time Off, flexible spending account, 401(k) savings with employer match, short-term disability, long-term disability, and life insurance.

EOE

Belmont Village Senior Living is proud to be an Equal Opportunity Employer.

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