24/7 Site Quality & Inventory Leader

QVC, Inc.; Wisconsin; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off

Employee assistance program

Parental leave

Volunteer hours

Company discounts

Healthcare from day 1

401(k)

Tuition reimbursement

Job summary

QVC Group, Inc. is seeking a Site Quality Operations Manager to lead a 24/7 quality and operational control team at our Florence, SC fulfillment center, ensuring inventory accuracy and adherence to SOX and company procedures.

You will partner with auditors, finance, and inventory accounting, drive cross-functional collaboration across Commerce Platforms, Customer Logistics, and Distribution Operations, and develop training programs to improve inspection and audit processes.

Qualifications

• 3+ years of operations experience with a strong focus on inventory control, quality assurance, and process improvement in a distribution or logistics environment.
• Proven leadership skills in managing teams, driving cross-functional collaboration, and fostering an inclusive, high-performing culture.

Responsibilities

• Leads a 24/7 Quality and Operational Control team to ensure inventory accuracy, resolve discrepancies, and maintain process integrity across the site.
• Acts as the primary contact for auditors, finance, and inventory accounting, ensuring compliance and integrity in inventory management.
• Builds cross-functional connections between Commerce Platforms, Customer Logistics, and Distribution Operations, fostering collaboration and continuous improvement.
• Develops and implements quality guidelines, operational plans, and training programs to enhance inspection techniques, audit processes, and employee development.
• Manages staffing, budgeting, and performance evaluation, ensuring a fair, ethical, and engaged workplace aligned with QVC’s values.
• Leads site initiatives and projects to optimize operations, drive inventory accuracy, improve customer service, and maintain a safe, secure working environment.

Job description

QVC Group, Inc. is seeking a Site Quality Operations Manager to lead a 24/7 quality and operational control team at our Florence, SC fulfillment center, ensuring inventory accuracy and adherence to SOX and company procedures.

You will partner with auditors, finance, and inventory accounting, drive cross-functional collaboration across Commerce Platforms, Customer Logistics, and Distribution Operations, and develop training programs to improve inspection and audit processes.