24/7 Security Operations Center Operator

Walden Security; Chattanooga (TN); On-site; USD 19,000 - 28,000; Full time

Job summary

Walden Security is seeking a CTC Operator 1 to monitor CCTV and alarms, dispatch security personnel, and assist with incident handling for diverse clients in a 24/7 on-site Security Operations Center. The role emphasizes problem solving, confidentiality, and strong communication skills to support leadership and client needs.

The successful candidate will manage sensitive information, coordinate life safety responses, and maintain logs while using security software and Microsoft Office in a

Qualifications

• High School diploma or GED and 18+ years old.
• Ability to pass a background check and drug screen.
• Experience in security operations or dispatcher role is a plus.

Responsibilities

• Monitor cameras and alarms and dispatch responders as needed.
• Answer routine and emergency calls and provide incident reports.
• Coordinate with security staff, facilities, police and EMS as required.
• Maintain daily logs and prepare reports.
• Ensure CCTV and access control systems function properly.

Skills

Customer service

Problem solving

Attention to detail

Communication

Multitasking

Teamwork

Education

High School diploma

Tools

CCTV systems

Alarm monitoring

Microsoft Office

Job description

Walden Security is seeking a CTC Operator 1 to monitor CCTV and alarms, dispatch security personnel, and assist with incident handling for diverse clients in a 24/7 on-site Security Operations Center. The role emphasizes problem solving, confidentiality, and strong communication skills to support leadership and client needs.

The successful candidate will manage sensitive information, coordinate life safety responses, and maintain logs while using security software and Microsoft Office in a