Security Operations Center Team Lead

Waldensecurity; Knoxville (TN); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Tuition Reimbursement

Paid Time Off

Health Insurance

401K

Employee Assistance Program

Employee Recognition

Job summary

Walden Security is seeking a Security SOC Team Lead for the Knoxville, TN area on the 2nd shift (3pm-11pm, Mon-Fri). The role oversees CCTV operations, access control, and team supervision, ensuring incident documentation and adherence to policies.

Strong leadership and collaboration are essential to maintain high security standards. Applicants should be at least 25 years old, have a valid Tennessee driver's license, and meet MVR requirements.

Qualifications

• Proficient in CCTV monitoring and incident documentation.
• Experience with access control and visitor logs.
• Ability to supervise, train security operators, and ensure shift coverage.
• Strong reporting, safety inspections, and compliance with policies.
• Must be 25+ and hold Tennessee driver\'s license with clean MVR in last 5 years.

Responsibilities

• Oversee operation, maintenance, and monitoring of CCTV systems.
• Manage a team of security operators and coordinate with other security personnel.
• Ensure compliance with safety and access control policies and company standards.
• Prepare incident reports and support regulatory inspections.
• Provide input to management on post status and operations.

Skills

CCTV Monitoring & Analysis

Access Control

Team Leadership

Reporting & Compliance

Job description

#security

ASecurity SOC Team Leadis responsible for overseeing the operation, maintenance, and monitoring of closed-circuit television (CCTV) systems, ensuring they are used effectively to detect, deter, and respond to security threats. This role often involves managing a team of security operators, coordinating with other security personnel, and ensuring compliance with safety and access control policies.

Security Supervisor needed in Knoxville on 2nd shift. Normal hours are 3pm-11pm Monday-Friday

This is a highly technical position with the candidates proficient in the following:

• CCTV Monitoring & Analysis: Watch multiple camera feeds in real time, identify suspicious activity, and document incidents.
• Access Control:Manage visitor logs, key control, and access to restricted areas
• Team Leadership:Supervise and train security operators, ensure shift coverage, and maintain operational standards
• Reporting & Compliance:Prepare incident reports, conduct safety inspections, and ensure adherence to company and regulatory policies

Must have excellent attention to detail, strong interpersonal skills and be able to work well with a team as well as alone.

Duties may include the following; other duties may be assigned by the Operations Manager or Branch General Manager:Strong communication is requires as the supervisor will provides input to the management in regards to operation, status of posts and Security Officers.

Must be at least 25 years old to be allowed under the Walden Security Auto insurance plan. Employee must have a valid Tennessee drivers license and no more that one at fault occurrence on their MVR in the last 5 years.

• Extensive Training:Our initial training paves the way for you to earn your Security Officer Certification. Walden Security has been recognized by Training Magazine as a Top 100 Award Winner which is awarded to companies with the most successful learning and development programs in the world!
• Unbelievable PERKS!: Save on phone, vacation, auto, retailers and more!
• Tuition Reimbursement:we believe in the professional development of our team members and provide annual reimbursement opportunities.
• Employee Family Scholarship: To date, Walden Security has awarded more than $300,000 in Employee Family Scholarships!
• Paid Time Off:offered to employees that average at least 32 hours per week
• Medical, Dental and Vision Insurance:multiple plan options for you and your dependents
• Health Savings Account:pay for health care more easily
• Voluntary Life Insurance:affordable plans available
• 401K:prepare for your retirement
• Employee Assistance Program:we offer free, confidential assistance for many of your life’s needs
• Employee Recognition Programs:we believe in celebrating the “wins” with our Walden Security team. We reward the hard work and dedication of our employees through Tenure Recognition, On-The-Spot Bonuses, Officer of the Month and Officer of the Year recognitions which include awards and bonuses
• Culture of Caring:Walden Security supports many charitable organizations
• Award Winning Company:Walden Security has earned significant recognition for our better working environment for our officers, better service to our customers and a dedication to quality performance standards.
• Promote From Within Philosophy:Walden Security offers growth opportunities for our team members who areSetting the Standard by Setting the Example®
• Flexible Schedules: We offer

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Pay Rate

$19 — $19 USD

We offer every employee — from executive managers to administrative support to security professionals — unique and generous benefits, as well as opportunities for career growth.