24/7 Security Operations Analyst (Crisis Response)

Cybersecurity Jobs; San Mateo (CA); On-site; USD 100,000 - 105,000; Full time

Job summary

Global Guardian is seeking a GSOC professional to monitor and respond to security events on-site in San Mateo, CA. The role involves real-time analysis, threat alerts, and coordination of security personnel across incidents, with a focus on protecting people and operations.

Qualified candidates will have a security management background and strong experience with surveillance, access control, and mass notification systems; certifications are desirable.

Qualifications

• Bachelor’s degree in Security Management or related field; 3+ years in emergency/crisis ops.
• Familiar with video surveillance, access control, threat intelligence, mass notification, and incident case management systems.
• CPP/PSP certifications desirable.
• Excellent vigilance, attention to detail, and problem-solving skills.
• Strong interpersonal and communication abilities; able to work independently and de-escalate high-stress situations.

Responsibilities

• Provide centralized monitoring for critical events including natural disasters, civil unrest, and cyber threats.
• Perform predictive and real-time analysis to assess risk and issue real-time threat alerts.
• Monitor mission-critical operations and employee locations in real time.
• Assess travel-related risk inputs (flight patterns, hotels, high-risk destinations, transportation).
• Dispatch security officers, facilities, and on-site EMS personnel as needed.
• Answer routine and emergency calls as a calm security contact for distressed individuals.
• Maintain records for security systems maintenance and repairs.
• Use mass communication systems to notify Crisis Management Team and leaders.
• Collect, compile, and report information on incidents during duty.
• Monitor CCTV and escalate threat detections; maintain alarm logs.
• Operate multi-line telephone and radio equipment.
• Escalate critical event information to shift supervisor and GSOC manager.
• Foster relationships with third-party security providers, law enforcement, and emergency services.
• Provide badge support and operation of badge-related equipment.
• Perform other duties as assigned.

Skills

Video surveillance

Access control

Threat intelligence

Mass notification

Incident case management

Mass communication systems

CCTV

Multi-line telephone & radio

Digital camera equipment

Badge printer

Education

Bachelor’s degree in Security Management/Emergency Management/Criminal Justice

CPP certification

PSP certification

Tools

Video surveillance systems

Access control systems

Threat intelligence platforms

Mass notification systems

Incident case management software

Job description

Global Guardian is seeking a GSOC professional to monitor and respond to security events on-site in San Mateo, CA. The role involves real-time analysis, threat alerts, and coordination of security personnel across incidents, with a focus on protecting people and operations.

Qualified candidates will have a security management background and strong experience with surveillance, access control, and mass notification systems; certifications are desirable.