Security Analyst - Dedicated GSOC

Cybersecurity Jobs; San Mateo (CA); On-site; USD 100,000 - 105,000; Full time

Job summary

Global Guardian is seeking a GSOC professional to monitor and respond to security events on-site in San Mateo, CA. The role involves real-time analysis, threat alerts, and coordination of security personnel across incidents, with a focus on protecting people and operations.

Qualified candidates will have a security management background and strong experience with surveillance, access control, and mass notification systems; certifications are desirable.

Qualifications

• Bachelor’s degree in Security Management or related field; 3+ years in emergency/crisis ops.
• Familiar with video surveillance, access control, threat intelligence, mass notification, and incident case management systems.
• CPP/PSP certifications desirable.
• Excellent vigilance, attention to detail, and problem-solving skills.
• Strong interpersonal and communication abilities; able to work independently and de-escalate high-stress situations.

Responsibilities

• Provide centralized monitoring for critical events including natural disasters, civil unrest, and cyber threats.
• Perform predictive and real-time analysis to assess risk and issue real-time threat alerts.
• Monitor mission-critical operations and employee locations in real time.
• Assess travel-related risk inputs (flight patterns, hotels, high-risk destinations, transportation).
• Dispatch security officers, facilities, and on-site EMS personnel as needed.
• Answer routine and emergency calls as a calm security contact for distressed individuals.
• Maintain records for security systems maintenance and repairs.
• Use mass communication systems to notify Crisis Management Team and leaders.
• Collect, compile, and report information on incidents during duty.
• Monitor CCTV and escalate threat detections; maintain alarm logs.
• Operate multi-line telephone and radio equipment.
• Escalate critical event information to shift supervisor and GSOC manager.
• Foster relationships with third-party security providers, law enforcement, and emergency services.
• Provide badge support and operation of badge-related equipment.
• Perform other duties as assigned.

Skills

Video surveillance

Access control

Threat intelligence

Mass notification

Incident case management

Mass communication systems

CCTV

Multi-line telephone & radio

Digital camera equipment

Badge printer

Education

Bachelor’s degree in Security Management/Emergency Management/Criminal Justice

CPP certification

PSP certification

Tools

Video surveillance systems

Access control systems

Threat intelligence platforms

Mass notification systems

Incident case management software

Job description

Join the Global Security Operations Center (GSOC) team to support 24/7 monitoring, analysis, dispatch, and incident reporting on-site.

Responsibilities

• Provide centralized monitoring for critical events including natural disasters, civil unrest, and cyber threats, with rapid outreach to impacted personnel and stakeholders.
• Perform predictive and real-time analysis to assess and manage security, safety, and product-related risks; issue real-time threat alerts to support decision-making and incident reduction.
• Monitor and track mission-critical operations and employee locations in real time to support team safety and rapid adjustments to evolving threats or logistical changes.
• Assess travel-related risk inputs including flight patterns, hotel locations, high-risk destinations, and transportation options to improve traveler safety and risk-reduction strategies.
• Dispatch security officers, facilities, and on-site EMS personnel as needed using telephone and/or radio during security or medical incidents.
• Answer routine and emergency calls, serving as a calm, collected security contact for people in distress.
• Maintain accurate records for security systems maintenance, tracking repairs, problematic devices, and escalating damaged equipment to the Systems Team to ensure end-to-end repair completion.
• Use mass communication systems to send urgent messages to the Crisis Management Team and operational leaders in line with established protocols.
• Collect, compile, and report information on thefts, alarms, accidents, and other incidents occurring during duty.
• Monitor Closed Circuit Television (CCTV), escalate threat detections, and maintain detailed alarm tracking records.
• Operate multi-line telephone and radio equipment.
• Escalate critical event information and complaints without delay to the shift supervisor, Site Ops Manager, and GSOC manager.
• Support coordinated crisis response by building relationships with third-party security providers, law enforcement, and emergency services.
• Provide limited access badge support, including operation of digital camera equipment, badge printing, coordination of badge activation, and distribution of new and/or replacement badges.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in Security Management, Emergency Management, Criminal Justice, or a related field is highly recommended and/or more than 3 years of experience in emergency management, crisis management, emergency operations centers, or a related field.
• Familiarity with video surveillance, access control, threat intelligence, mass notification, and incident case management systems.
• Professional certifications such as Certified Protection Professional (CPP), Physical Security Professional (PSP), or equivalent are desirable.
• Exceptional vigilance and attention to detail.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication abilities.
• Ability to work independently and make decisive, well-informed decisions.
• Proven capability handling high-stress situations and de-escalating conflicts.
• Emotional intelligence and awareness to manage high stress with candor.

Technologies

• Video surveillance
• Access control
• Threat intelligence
• Mass notification
• Incident case management systems
• Mass communication systems
• Closed Circuit Television (CCTV)
• Multi-line telephone and radio equipment
• Digital camera equipment
• Badge printer

Position Details

• Location: San Mateo, CA (onsite)
• Schedule: Full-time; GSOC operates 24/7 with shift schedule
• Salary: USD 100,000 - 105,000 per year
• Position type: Salaried, exempt professional
• Start date: January 1st, 2027
• In-person requirement: 100% on site at the client location

Work Environment and Physical Demands

• Exposure to stressful situations, including challenging individuals and high-alert security issues.
• Exposure to sensitive and confidential information.
• Regular computer usage.
• Frequent sitting and standing.

Global Guardian Values

• Hyper-responsive
• Find a way to “yes”
• Do what we say
• Work as a team