24/7 Secure Cloud Ops Engineer (Azure)

Zachary Piper, LLC; Reston (VA); On-site; USD 70,000 - 100,000; Full time

Job summary

Zachary Piper Solutions seeks a Cloud Support Administrator for our Secure Operations Center in Reston, VA. The role supports Azure core and Office365 platforms in a classified environment, requiring a TS/SCI with FSP clearance.

On-site duties include hardware provisioning and secure facility operations. Responsibilities cover deployment monitoring, script execution, outage restoration, audit documentation, and cross-team collaboration to drive fixes.

Qualifications

• 2 years of operations experience providing application infrastructure support.
• 1 year of system administration support (Windows/Linux).
• Experience working with PowerShell.
• Azure experience.
• Willingness to work in a 24/7 shift environment.
• Excellent customer service and written/verbal English communication.

Responsibilities

• Monitor deployment flows and escalate issues to deployment teams.
• Run documented deployment scripts and procedures with precision.
• Coordinate and support outage restoration actions within SLAs.
• Document investigative and restorative actions for audit/RCA.
• Collaborate with feature teams to identify and drive fixes and recovery levers.
• Troubleshoot and debug service outages and customer-impacting issues.
• Update SOPs and technical training documentation as needed.
• Support secure work area operations including hardware deployments and troubleshooting.
• Provide physical escort for maintenance, cleaning and other services.
• Assist with user account provisioning, certificate issuance, and troubleshooting.

Skills

Powershell

Azure

Windows

Linux

Customer service

Communication

English

Shift work

Job description

Zachary Piper Solutions seeks a Cloud Support Administrator for our Secure Operations Center in Reston, VA. The role supports Azure core and Office365 platforms in a classified environment, requiring a TS/SCI with FSP clearance.

On-site duties include hardware provisioning and secure facility operations. Responsibilities cover deployment monitoring, script execution, outage restoration, audit documentation, and cross-team collaboration to drive fixes.