24/7 Public Safety Dispatch Supervisor

Rutgers University; New Brunswick (NJ); Presencial; USD 68.000 - 101.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, prescription drug, and dental

Paid vacation and holidays

Competitive retirement benefits

Employee educational benefits

Life insurance coverage

Employee discount programs

Descripción de la vacante

Rutgers University in New Brunswick, NJ, seeks a Communications Dispatch Supervisor to oversee the Shared Services Emergency Communications Center, directing 24/7 call taking and dispatch for police, fire, EMS, and related services across Rutgers campuses.

Reporting to the Director of Public Safety Communications, this role supervises telecommunicators, leads incident responses, ensures system performance, and collaborates with internal and external stakeholders to deliver timely, accurate

Formación

• Bachelor's degree or an equivalent combination of education and experience.
• At least two years of 9-1-1 telecommunications experience in a moderately busy call center.

Responsabilidades

• Oversee 24/7 public safety dispatch operations for police, fire, EMS and related services.
• Supervise telecommunicators and lead telecommunicators; monitor performance and scheduling.
• Coordinate incident responses and improve operational workflows.

Conocimientos

9-1-1 telecommunications

Educación

Bachelor's degree in Criminal Justice or related field

Herramientas

CAD

MSAG

GIS

Descripción del empleo

Rutgers University in New Brunswick, NJ, seeks a Communications Dispatch Supervisor to oversee the Shared Services Emergency Communications Center, directing 24/7 call taking and dispatch for police, fire, EMS, and related services across Rutgers campuses.

Reporting to the Director of Public Safety Communications, this role supervises telecommunicators, leads incident responses, ensures system performance, and collaborates with internal and external stakeholders to deliver timely, accurate