Emergency Communications Dispatcher

The College of New Jersey; Ewing Township (NJ); On-site; USD 52,000 - 76,000; Full time

Job summary

The College of New Jersey is seeking a Public Safety Telecommunicator to support 24/7 Campus Police Services. The role involves receiving emergency calls, dispatching units, and recording critical information with precision.

Training will cover ANI/ALI, TTY/TDD, and emergency procedures, ensuring professionals can stay calm under pressure. Starting salary is commensurate with experience, with formal training and certification through OETS.

Qualifications

• Experience in receiving, transmitting, and relaying emergency communications.
• Ability to obtain and record caller information and dispatcher data.
• Familiarity with emergency terminology and procedures after training.

Responsibilities

• Receive and respond to emergency requests; dispatch units as needed.
• Learn to verify location, caller name, emergency type, and status.
• Operate ANI/ALI/TTY and other devices to obtain required data.
• Maintain calm and reassuring demeanor to gather information from callers.
• Provide precautionary instructions in nonmedical emergencies until responders arrive.
• Refer nonemergency situations to appropriate agencies.
• Relay information to field units via radio or data terminals.
• Learn to use recording and information systems used by the agency.
• Dispatch specific units based on preestablished response plans.
• Assist in maintaining communication with responding units and on-call personnel.
• Monitor status of emergency units and on-call staff.

Skills

Emergency communications

Education

High school diploma or equivalent

Job description

The College of New Jersey is seeking a Public Safety Telecommunicator to support 24/7 Campus Police Services. The role involves receiving emergency calls, dispatching units, and recording critical information with precision.

Training will cover ANI/ALI, TTY/TDD, and emergency procedures, ensuring professionals can stay calm under pressure. Starting salary is commensurate with experience, with formal training and certification through OETS.