Emergency Communications Dispatcher (9-1-1)

Rutgers University; New Brunswick (NJ); Presencial; USD 48.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical coverage

Paid leave

Retirement benefits

Educational benefits

Descripción de la vacante

Rutgers University–New Brunswick is seeking a Public Safety Telecommunicator for the Police Department. The role involves monitoring all police, emergency management, and external partner communications, coordinating after-hours facility requests, and handling public inquiries by phone, text, or in person.

The position requires a high school diploma or equivalent, plus two years of clerical experience, and certification as a 9-1-1 operator or within 90 days of hire.

Formación

• Requires a high school diploma or equivalent plus two years clerical experience.
• Must be a certified 9-1-1 operator or obtain certification within 90 days of employment.
• Ability to record and maintain data and communicate effectively.

Responsabilidades

• Monitors, receives, and coordinates all communications with university police and external agencies, including 9-1-1 calls.
• Coordinates after-hours calls for facilities maintenance requests.
• Handles in-person, text, and telephone inquiries from the public and dispatches assistance as appropriate.
• Provides medical pre-arrival instructions for 9-1-1 calls.
• Maintains departmental computer-based systems and CAD/text-to-9-1-1 applications.

Conocimientos

Effective communication

Data recording

Customer service

Educación

High school diploma or equivalent

Herramientas

9-1-1 systems

Descripción del empleo

Rutgers University–New Brunswick is seeking a Public Safety Telecommunicator for the Police Department. The role involves monitoring all police, emergency management, and external partner communications, coordinating after-hours facility requests, and handling public inquiries by phone, text, or in person.

The position requires a high school diploma or equivalent, plus two years of clerical experience, and certification as a 9-1-1 operator or within 90 days of hire.