Public Safety Telecommunicator (Part-Time)

Rutgers, International; New Brunswick (NJ); On-site; USD 40,000 - 44,000; Part time

Benefits offered by this job

Medical, prescription drug, and dental

Paid vacation

Holidays and various leave programs

Competitive retirement benefits

Education benefits for employee and/or

Life insurance

Job summary

Rutgers University is seeking a Part-Time Public Safety Telecommunicator for the Division of Institutional Planning and Operations – Police Department on the New Brunswick campus. The role handles emergency and non-emergency communications and supports coordination with campus police.

Responsibilities include processing 9-1-1 calls, guiding callers, and maintaining logs. Minimum education is a high school diploma with clerical experience; 9-1-1 certification must be obtained within 90 days of

Qualifications

• High School diploma or equivalent, and/or up to 4 years of relevant experience.
• At least two years of clerical experience.
• Must be a certified 9-1-1 operator or certify within 90 days of employment.

Responsibilities

• Monitor, receive, and coordinate all communications with university/police headquarters and the field, including emergency 9-1-1 calls.
• Handle both in-person and telephone inquiries from the public.
• Refer calls or dispatches assistance as appropriate.
• Provide medical pre-arrival instructions for calls received via 9-1-1.
• Monitor, update, and maintain various departmental logs and lists.

Skills

clerical experience

customer service

data recording

Education

High School diploma

up to 4 years of relevant experience

Tools

9-1-1 dispatch systems

Job description

Public Safety Telecommunicator (Part-Time)

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

The Division of Institutional Planning & Operations (IP&O) employs a workforce of approximately 2,700 staff, represented by 15 collective negotiations agreements, and is responsible for institutional strategic initiatives and operations, which encompasses an expansive range of comprehensive service and business operations across the State of New Jersey. These include planning and construction, facilities, public safety and emergency operations, environmental health and safety, transportation, housing, and auxiliary/retail operations.

Rutgers, The State University of New Jersey, is seeking a Public Safety Telecommunicator (Part-Time) for the Division of Institutional Planning and Operations – Police Department.

• Monitor, receive, and coordinate all communications with university/campus police headquarters and the field, including emergency 9-1-1 calls.
• Handle both in-person and telephone inquiries from the public.
• Refer calls or dispatches assistance as appropriate.
• Provide medical pre-arrival instructions for calls received via 9-1-1.
• Monitor, update, and maintain various departmental logs and lists.

FLSA Nonexempt

Salary Details $29 - $32 per hour

The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits (when applicable)
• Life insurance coverage
• Employee discount programs

Position Status Part Time

Working Hours 19 hours per week

Terms of Appointment Temporary Staff Appointment - Hourly

Minimum Education and Experience

• High School diploma or equivalent, and/or up to 4 years of relevant experience.
• At least two years of clerical experience.

Certifications/Licenses

• Must be a certified 9-1-1 operator or receive certification within 90 days of employment.

Required Knowledge, Skills, and Abilities

• Ability to record and maintain data in computerized and non-computerized formats.
• Must have effective client service skills and be able to communicate effectively.

Preferred Qualifications

• Radio communications or dispatcher experience, and professional computer experience are preferred.

Special Conditions

• In accordance with New Jersey State law, applicants must agree to undergo and authorize the university to conduct fingerprint, criminal history and/or child abuse record checks with various law enforcement agencies, including but not limited to: the Federal Bureau of Investigation, Identification Division and/or the New Jersey Division of State Police, Bureau of Identification.
• Must pass a physical examination.
• Must pass a psychological examination.
• Must complete continuing education credits to maintain certifications required to perform essential functions of the position.
• Candidates must also assume any costs incurred by the university associated with the background investigations whether required by statute or not.
• Must be able to work various shifts, including weekends, overnights, and holidays; occasional overtime is required.

Posting Open Date 06/15/2026

Posting Close Date 06/15/2027

Home Location Campus College Ave (RU-New Brunswick)

City New Brunswick

State NJ

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Under Policy 100.3.1 Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement