24/7 Police Dispatcher — Critical Incident Communicator

Regional 911 Intake Solutions; Irving (IL); On-site; USD 40,000 - 55,000; Full time

Job summary

Regional 911 Intake Solutions in Irving, IL seeks Police Dispatchers to support law enforcement by taking calls and coordinating with officers. Position involves documenting incidents, issuing directions, and maintenance of communications systems.

Requirements typically include a high school diploma and the ability to type accurately, with training for records systems and jurisdictional geography. Shifts may include nights, weekends, holidays, and overtime.

Qualifications

• High school diploma or GED required; some agencies offer training.
• Ability to type accurately and understand spoken information.
• Clear radio communication and ability to relay information clearly.
• Learn jurisdictional geography; background checks and security training may apply.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing proficiency

Radio communication

Multitasking

Listening skills

Education

High School Diploma or GED

Job description

Regional 911 Intake Solutions in Irving, IL seeks Police Dispatchers to support law enforcement by taking calls and coordinating with officers. Position involves documenting incidents, issuing directions, and maintenance of communications systems.

Requirements typically include a high school diploma and the ability to type accurately, with training for records systems and jurisdictional geography. Shifts may include nights, weekends, holidays, and overtime.